Walt Massey Chevrolet Hattiesburg
Hattiesburg, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 212 reviews
BJ at Walt Massey was outstanding- friendly, knowledgeable, and made the entire buying experience effortless! knowledgeable, and made the entire buying experience effortless! More
My previous service was great but last time it wasn’t so pleasant, but hopefully if I come back it resumes back to normal pleasant, but hopefully if I come back it resumes back to normal More
Very professional, courteous, and friendly. They are always willing to assist me with whatever I need help with that pertains to my vehicle. They are always willing to assist me with whatever I need help with that pertains to my vehicle. More
This dealership was low pressure, helpful, and made our purchase happen quickly. We would definitely use them again. purchase happen quickly. We would definitely use them again. More
MY experience was as satisfactory as I could have asked for. From making the appointment, to being kept informed a out progress, to the finished process. Altogether, a positive experience. for. From making the appointment, to being kept informed a out progress, to the finished process. Altogether, a positive experience. More
Class act from everyone. All introduced their self to me and made me feel a part of the team. Very pleased….. All introduced their self to me and made me feel a part of the team. Very pleased….. More
During this most recent service visit I was VERY frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entere frustrated. I was told on my 1st call I did not need an appointment. When I came that Sat. I found out that was not correct and the person had entered inaccurate info about our conversation. I had to call multiple times to get my diagnostic estimate and told “He’s with a customer” as if I was not one too! I could go on for pages about the poor customer service I received! However, once I was finally able to speak with a young woman to state all that I been through over the course of 3 or 4 days and that I was ready to go elsewhere in a firm but reasonable voice, things went more smoothly and my car repaired in a day. The moral: no paying customer should be given inaccurate or incomplete information and a simple explanation like “Ma’am we are very busy…” and give an estimated time/day to call back would have made a world of difference. I felt as if my concerns were not taken seriously but you all GLADLY accepted the $1000 I paid. My purchase experience was totally different and based on this experience, I’m not sure what I will do in the future. More



