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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

4.4
50 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 50 reviews

June 25, 2025

Walt Massey service department is top notch in every way. I would highly recommend them to anyone. More

by donhooper125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for the kind words! We’re proud to hear our service department continues to impress. Your recommendation means a lot to us!

June 18, 2025

It was a great experience and I am very satisfied with my new Dodge Ram. More

by Hartnmjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience and are enjoying your new Dodge Ram! Thanks for letting us be part of it—enjoy the road ahead!

June 16, 2025

Find yourself another dealership, I could write a list of issues with this place and all of Walt Massey dealerships. I could even post text and paperwork to back up my claims. RUN as far from these xxxxhole More

by jeffreylawson623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miryam Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear that you feel this way. Your experience clearly didn’t meet expectations, and we take that seriously. If you're open to it, our General Manager would like to speak with you directly to better understand what happened and see if there's a way to make things right.

June 16, 2025

The lady at the front desk was very nice the lobby was nice and clean i like the way they call to ask if u need service More

by SHELIAMURPHY7284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a positive experience! It’s great to know the team made you feel welcome and that the follow-up calls were helpful. Thanks for the kind words!

June 16, 2025

Had my truck 9 business days. When I dropped off shop was almost half full. Took 6 days to get parts ordered. Just wasn’t impressed with service department as a whole. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Losito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry your experience with the service department didn’t meet expectations. We understand how frustrating delays can be and appreciate your feedback. Our team is always working to improve, and we’d like the opportunity to do better for you next time.

June 12, 2025

I have no complaints about this dealership. I've been treated right every time that I go. More

by tonyajohnson51679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Losito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

That means a lot to us! Consistently treating our customers right is what we strive for, and we’re grateful for your continued support. Looking forward to your next visit!

June 11, 2025

I felt I could have confidence in this dealership at the time I was received and the process was easy and stress free. My fist time here and I will return when my vehicle needs tending More

by Tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad your first visit left a great impression! It's important to us that every customer feels confident and at ease throughout the process. We look forward to seeing you again when your vehicle needs service—thank you for trusting us!

June 10, 2025

Nate and Thomas was exceptionally helpful when I purchased my truck. I went into the dealership not knowing what I wanted and they spent hours helping me decide on a vehicle. They made purchasing a More

by kendallmullins1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear Nate, Thomas, and Cole made your truck-buying experience a great one! It means a lot that they took the time to help you find the right fit and made the process enjoyable. We truly appreciate your recommendation and hope you love your new ride!

June 09, 2025

The simple oil change and replacement of fuel filters took almost 6 hours. I had an appointment and they knew that I was waiting there at the dealership. More

by deanoutwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear about the extended wait time during your visit. That’s not the experience we aim to provide, especially when you had an appointment and were waiting onsite. We appreciate your patience and will review this with our team to help prevent delays like this in the future.

June 07, 2025

It was a little lengthy. Very helpful and friendly. Jimmy, helped me. tremendously with downloading the app and setting my car up. More

by btullos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear Jimmy took great care of you and helped get everything set up with your new car! While we understand the process took a little time, we appreciate your patience and are happy the team made it a friendly and helpful experience.

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