Walter's Mercedes-Benz of Riverside

Best customer service Brought my 2013 C250 in for service the other day, and David Greene went above and beyond to make sure I was taken care of after not having the best e Brought my 2013 C250 in for service the other day, and David Greene went above and beyond to make sure I was taken care of after not having the best experience at the Temecula location. Wouldn't take my car anywhere else to get serviced now! More

Great car buying experience. Recommended! I took my wife to Walter's on Saturday, and were immediately greeted by Wade Liu. He was was super helpful and explained the C300 my wife wanted to ge I took my wife to Walter's on Saturday, and were immediately greeted by Wade Liu. He was was super helpful and explained the C300 my wife wanted to get very well. On top of that, he was not pushy at all. I had a really bad experience at a local Ford dealer prior, and the sales was intimating me and and my friend. Luckily, that Ford dealer was closed shortly and changed the ownership. Anyhow, once we sell our Toyota, we will definitely come back to purchase the C300 from him.. Overall, I would highly recommend purchase a new vehicle from Wade at Walter's Mercedes. More

Great Service David Green was very professional and courteous. He provided updates through texts and phone calls. The total experience was excellent. I will defini David Green was very professional and courteous. He provided updates through texts and phone calls. The total experience was excellent. I will definitely continue servicing my car at Walter’s. More

Excellent service Knowledgeable,handled themselves very well.I was treated with respect and kindness.they gave me a new car while my car was being serviced,thanks. Knowledgeable,handled themselves very well.I was treated with respect and kindness.they gave me a new car while my car was being serviced,thanks. More

Best Experience I recommend Walter Mercedes Benz's salesmen Jin H. Lee. He is the best salesman i have encountered! He cares about you and makes sure that you feel co I recommend Walter Mercedes Benz's salesmen Jin H. Lee. He is the best salesman i have encountered! He cares about you and makes sure that you feel comfortable with your decision. He also makes sure you get what you want! I highly recommend him! More

Customer Service Excellence I had the best experience at Walters. I had the pleasure of working with Jin Lee who helped me purchase my new car. He was never pressuring me to make I had the best experience at Walters. I had the pleasure of working with Jin Lee who helped me purchase my new car. He was never pressuring me to make a purchase I wasn't comfortable with. Thank you for the great experience. More

Friendly service My parents just got their new C 300 from Christian Garcia, Christian was energetic and fun to work with. He found my parents what they wanted. He was My parents just got their new C 300 from Christian Garcia, Christian was energetic and fun to work with. He found my parents what they wanted. He was attentive that he even got my parents and I some cookies. Thank you Christian! More

Excellent Service from Kat Bassenger I can't say enough great things about salesperson Kat Bassenger and Walter's Mercedes-Benz in Riverside. During my first visit to the dealership, Kat I can't say enough great things about salesperson Kat Bassenger and Walter's Mercedes-Benz in Riverside. During my first visit to the dealership, Kat was always professional, courteous, and patient in answering my questions. She respected the fact that I was only looking and not ready to buy that day. In no way did she try to change my mind about that. I test drove the CLA250 and C300. A few weeks later, I went to another dealership, Mercedes-Benz of Ontario, to test drive cars again as I was undecided on which model I wanted. Well, I had a horrible experience there and felt like I was being bullied and harassed into buying a car from a young, inexperienced, female salesperson who was only working at the dealership for three months and sold homes in a previous job. When she wasn't getting anywhere with me on her own to advance the sale, she brought in the "muscle" - a sales manager. As soon as that happened, I knew I wasn't going to do business with them and decided to go back to Walter's the next day to buy my car. During my second visit to Walter's, Kat Bassenger worked with me all day as I test drove the cars again and looked at their inventory. She worked tirelessly for me and even did a nationwide search to try to locate a vehicle that had all the options I was looking for. They found one, but it wasn't in the exact color I wanted so I looked at their inventory again and decided on a 2015 C300 in the color I wanted. Kat made me feel comfortable and confident throughout the whole car-buying experience and in no way pressured me like they way the MB dealership in Ontario did. Initially, I was dreading the whole car-buying process, but it turned out to be quite a pleasant experience thanks to Kat. It's been 15 years since my last new car purchase, and I'm already looking forward to my next MB purchase from Kat at Walter's MB. If you're looking for an MB and want to buy locally like me, make sure you have Walter's on your list and be sure to ask for Kat Bassenger. More

Best MB Dealership Thanks to Jackie Nasser, we are now the proud owners of a 2016 S550 Mercedes Benz. She gave us the best price, cheaper than a used one. She is Very Thanks to Jackie Nasser, we are now the proud owners of a 2016 S550 Mercedes Benz. She gave us the best price, cheaper than a used one. She is Very Professional and knows her cars in and out. She accommodated us with so much more than we asked for. We love you Jackie, you're the best!!!! More

Great experience, nice car I just bought a 2014 E400 HYBRID last night at Walter Mercedez and I cannot be happier. Christian Garcia was taking care of me and my son so well and I just bought a 2014 E400 HYBRID last night at Walter Mercedez and I cannot be happier. Christian Garcia was taking care of me and my son so well and the process went smoothly, he's not push me to make the decision like normal car salesman would do which I like it. I'm very happy with the entire process. More