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Washington Ford Inc.
Washington, PA
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 622 reviews
December 12, 2018
No recommendation here I scheduled to have my vehicle recall taken care of. I scheduled the appointment with JT and advised I’d drop off on Thursday night and be picking up I scheduled to have my vehicle recall taken care of. I scheduled the appointment with JT and advised I’d drop off on Thursday night and be picking up on sunday. I knew full well the dealer was not open on Sunday and clarified that the vehicle would be ready on Sunday for pickup. I left the keys in an envelope when dropping off and put a note that I’d pick up on Sunday. I spoke with JT on Friday and confirmed that I’d be picking up on Sunday and he said he’d have the vehicle where I could get it since no one would be there on the weekend. When I arrived on Sunday afternoon to pick up, the vehicle was parked in the secure area that could not be gotten. Needless to say, I couldn’t get my vehicle home and this forced my wife to be late for work on Monday because she had to drop me off first. Also, there is some type of black residue on the door and door handle that was not there when I dropped off. Since the repair was related to the door latches, I’m assuming this is left over from the technicians not cleaning up. More
by Greg
Employees Worked With
JT
Helpful December 02, 2018
Always professional My service rep is always professional. Always clues me in on any potential problems or cost that may come with it. She also is making sure I get my di My service rep is always professional. Always clues me in on any potential problems or cost that may come with it. She also is making sure I get my discounts. When they are available. Price is fair. Like everyone else I’m always looking for my best deal. More
by Tazs
Employees Worked With
Andrea Baumgardner
November 19, 2018
Recall notice While performing the recall repairs, I had the dealership change oil, rotate tires, and conduct the state inspection. All were done in an amazingly s While performing the recall repairs, I had the dealership change oil, rotate tires, and conduct the state inspection. All were done in an amazingly short time and with quality workmanship. More
by xx
Employees Worked With
don't know any of their names.
November 19, 2018
Excellent customer service Excellent customer service! This was my first time buying at Washington Ford and I definitely will be back in the future. Very friendly and helpful. Excellent customer service! This was my first time buying at Washington Ford and I definitely will be back in the future. Very friendly and helpful. More
by Gnick
Employees Worked With
Scott McCormick
November 18, 2018
Oil change, tire rotation Always excellent I have gone to this dealership for many years and recommend it highly to others I have given my thoughts and that’s all I have Always excellent I have gone to this dealership for many years and recommend it highly to others I have given my thoughts and that’s all I have to say More
by M Golfer
Employees Worked With
Mike Bish, Alyssa Rozik
November 17, 2018
Excellant Service as always I drop off our Lincoln Navigator on Sat. with a whole list of services for Don Paris to handle while we were away on our 43rd anniversary with out a c I drop off our Lincoln Navigator on Sat. with a whole list of services for Don Paris to handle while we were away on our 43rd anniversary with out a care of the services to be completed without any issue's at all just a email from Don your Navigator done & ready to be pickup at your convince & without any other issues found ! Thank you again Don Paris Great Job as always ! More
by 96 Bronco
Employees Worked With
Don Paris , Mike Blish,Heidi Pankopf, & my #1 salesman Paul Sargent for over 29 yrs
November 07, 2018
Top notch friendly service. I am recognized as a valued customer, and treated as such. service is performed in a timely manner and customer waiting lounge is quite comfortable. I am recognized as a valued customer, and treated as such. service is performed in a timely manner and customer waiting lounge is quite comfortable. More
by BonnieB
Employees Worked With
Kevin McCrory
November 04, 2018
state safety and emission inspections Had the annual state safety and emission inspections. Work was done promptly and on time. Shuttle service provided to my place of work. Entire team a Had the annual state safety and emission inspections. Work was done promptly and on time. Shuttle service provided to my place of work. Entire team acted professionally. More
by Geron1mo
Employees Worked With
Kevin McCrory
November 03, 2018
Rely on Ford,,,False Advertising with that motto 2015 Ford Focus breaks down in construction zone on highway. Just got recalled due to a fuel tank deformity. You Rely on Washington Ford to fix it 2015 Ford Focus breaks down in construction zone on highway. Just got recalled due to a fuel tank deformity. You Rely on Washington Ford to fix it and have it towed there. They are so overwhelmed with fleet and making excuses as to why they cant fix your car that it's a 2 week wait. And dont write anything negative or they'll call your family members and make threats unless u take it down. So many dealerships out there AVOID THIS AND WOLTZ AND WIND FORD. More
by Jcooper
Employees Worked With
Mike Bish
November 01, 2018
Recall completion I brought my F-150 in for routine service. I change oil every 5,000 miles despite the recommendation of Ford. While in, two recalls were completed a I brought my F-150 in for routine service. I change oil every 5,000 miles despite the recommendation of Ford. While in, two recalls were completed and I was on my way. No fuss...no muss...whatever "muss" is. More
by Racer Ray
Employees Worked With
Don Paris
