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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,613 Reviews

2,613 Reviews of Wayne Akers Ford - Service Center

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September 03, 2021

I had the extra pleasure of working with Shawntal (Sales Depart.) & Yovonne Felix (Service Dept.) on the service needs of my F350. Both Top Notch Employees! More

by CELINESD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix, Shawntal, Orlando Mendes
Sep 07, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 02, 2021

Excellent service the service writers were Extremely friendly and courteous. This was my first time at the dealership and I will definitely return as I recently moved into the area More

by Tmg0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Sep 07, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 01, 2021

Yovonne Felix was a pleasure to work with getting our fleet truck serviced. We brought truck in the morning and was notified a few hours later that truck was ready. Hardly any down time for our driver. More

by karol3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix, Rick Kennedy
Sep 07, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 01, 2021

Even though it is somewhat of a schlepp coming from West Delray Beach I cannot be more pleased with everything at Wayne Akers Ford. Our sales experience in leasing our 2020 Ecosport in January and now our More

by IVINGFFHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Jardine, Rick Kennedy
Sep 07, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 31, 2021

Service consultant very nice and informative individual. Customer Service refused didn’t honor free oil change voucher the “previous”. dealership owner included in F150 purchase More

by AGUIARMAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
August 31, 2021

Was very please by the help I got working with Frank. He was great with keeping me informed through the process. Will definately refer him to others. More

by jim@maximumimpactpressurecleaning.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
August 31, 2021

Appt not what was expected Service tech was not Appt not what was expected Service tech was not available for 2 days after I dropped off truck for a service to see if there was anything wrong with More

by FINNORUD1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who
August 30, 2021

Waited over two hours for an oil change and tires to be rotated… unacceptable … we made an appointment for a reason. To get in and out… crazy More

by PICKENSX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Kennedy
August 30, 2021

Thank you for the good job Yo do all the time i go there Thank you for the good job Yo do all the time i go there for service on my car end the good people work there More

by HYECGUANCHUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A, Rick Kennedy
August 29, 2021

Had my car towed in after hours. They called for the initial problem, called and left message re how much. I called to approve the work and requested return call. I called back and was unable to get ser More

by ASUHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
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