Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,590 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,590 reviews
August 01, 2025
Had a great experience with everyone during my Subaru purchase...Greater dealership..Matt was excellent... purchase...Greater dealership..Matt was excellent... More
by markpost420
Verified Customer
August 01, 2025
Although my father sold cars, I dread car dealerships and their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forwar their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forward to the replacement process...dollars aside. Wayne Subaru was recommended by a trusted friend, as was Ken K. So, I went in after searching others dealerships and seeing $1000s in fees "miraculously appear" on great priced vehicles. Ken was professional, non-threatening and present to answer your questions about the vehicles for which he is proud of. Then came the dreaded, "let me talk to my manager" moment...Mike P was great! Showed me a strong price and excellent fees. Oh...but then...the " shifty aftermarket person" - undercoating, etching, oh my...Jason was not that at all and is also great..."we only offer a few items and here they are"...no pressure at all. Wait, why is my blood pressure not rising? It was because, Ken, Mike, Jason and then introduce Edwin, who walked us through the car with great skill, were all amazing, personable, acting with integrity and made this as pleasurable as possible when parting with money...ha. Turned out I needed to do a second time in a week...equally as great of an experience. I highly recommend Ken and all those at Wayne Subaru. More
by NJJimG
August 01, 2025
This was overall a pleasant and easy transaction. One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she respon One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she responded to my emails without reading them or analyzing what was said. When I arrived at the dealership, I asked for her at the front desk. The clerk called and I could tell from the conversation a comment was made about me. The clerk said Emily was busy. I was then directed to Bob and Nick. Emily never once came over. The initial emails with her made me seek out other dealers. If Bob hadn’t called me personally I would have gone to another dealer. Emily dramatically changed after Bob got involved. More
by jnelson418
July 25, 2025
Greetings, I recently purchased a new car from Subaru in Wayne NJ. I had a wonderful salesman Sean Donnelly. He was very polite, professional & friendly. So helpful i& so knowable with explaining interestin Wayne NJ. I had a wonderful salesman Sean Donnelly. He was very polite, professional & friendly. So helpful i& so knowable with explaining interesting points about my new car. The transaction went very smoothly from start to finish. I highly recommend Wayne Subaru. Sincerely, Janet More
by cashmere627
Employees Worked With
Other Employees :
Edwin when through the car with me and helped me how the car operates with all the new technology
July 25, 2025
Dealership was very clean and comfortable. Staff was very knowledgeable and pleasant. This is not the closest dealership to where I live, but I did not have good experiences with Koeppel Subar Staff was very knowledgeable and pleasant. This is not the closest dealership to where I live, but I did not have good experiences with Koeppel Subaru. More
by rosedela11
July 25, 2025
Wayne Subaru always provides great service! The two times that I've purchased a car at Wayne Subaru have both been extremely pleasant experiences and both times I felt I was driving home in a g The two times that I've purchased a car at Wayne Subaru have both been extremely pleasant experiences and both times I felt I was driving home in a great car! Thank you, Wayne Subaru. More
by dennisgeer
July 21, 2025
Had a great experience purchasing our outback. Very much appreciated Sean and teams help with purchase Very much appreciated Sean and teams help with purchase More
by snickleft
July 17, 2025
I cannot say enough about Wayne Subaru. Between my husband, children and myself we have purchased 16 Subaru's. Not being pressured by salespeople is only one of the reasons we continue to Between my husband, children and myself we have purchased 16 Subaru's. Not being pressured by salespeople is only one of the reasons we continue to go back. Being a long time customer any problem or issue we have had has been taken care immediately. The Service Department is knowledgeable and efficient. It's always a pleasure purchasing a car from Wayne Subaru. More
by lisa.lundberg367
July 17, 2025
Nick is the real deal. Straightforward and to the point, his knowledge is impeccable and his skills to help buyers are great. No frills, no xx. Incredibly helpful with gett Straightforward and to the point, his knowledge is impeccable and his skills to help buyers are great. No frills, no xx. Incredibly helpful with getting you the car and package you want and will work with you to make you happy. I appreciated his direct communication and honesty about the car he was selling me. Lots of car salesman will chat your head off and pretend to be your friend, but Nick doesn’t need to, because he’s a good guy with good skills and an understanding of what people want - simplicity and honesty. Would recommend Nick to anybody, particularly somebody with buyer’s fatigue trying out different cars and dealerships. After over a month of looking for cars, Nick helped find me a great deal in less than 5 days. Thanks Nick!! More
by mmagical
Employees Worked With
July 15, 2025
Everyone was very friendly and informative, and the whole process was done quickly and painlessly. process was done quickly and painlessly. More
by Ccon
