Read Reviews Weiss Toyota Scion

Weiss Toyota Scion

Weiss Toyota Scion

11771 Tesson Ferry Rd
Sappington, Missouri 63128


(314) 849-3700

Weiss Toyota Scion
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.1
  • Quality of Work:

    4.4
  • Friendliness:

    4.1
  • Overall Experience:

    4.0
  • Pricing:

    4.6

24-Month Rating

based on 8 reviews

4.2

4.2 out of 5

10 lifetime reviews

Weiss Toyota Scion

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    Employees have not yet been listed by this dealership.

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Certified: Weiss Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Weiss Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Weiss Toyota Scion

We are one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.

#1 Scion Dealer in St Louis 2007, 2008

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 3:00 PM

Sunday: Closed


Our Amenities

ked19
5/12/2013 2:40:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph Bradford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

Would highly recommend Weiss Toyota, in particular Ralph Bradford. He was extremely helpful from the time he responded to our internet request to when we actually purchased our new vehicle. He was extremely knowledgeable but never pushy in his approach. He was honest about pricing and extremely willing to work to get us the best deal possible.

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SammieLee
5/9/2013 7:28:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shane Thacker
Paul Roberts
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

These guys were great! They listened to what I needed, only showed me my price range, and made sure I got what I wanted! Thanks!

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debbie03
4/15/2013 10:59:42 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shane Thacker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Weiss Toyota Scion :

Shane was very easy to work with. He had all the paperwork ready to go when we showed up to pick up our vehicle. We test drove the truck, and signed paperwork and was back on the road in less than 1 hour. When we first called him, he was very courteous, answered all my questions and concerns. He kept his eye out for a truck which we could afford and when he found the one we bought, he knew it was the right fit for us. After we got home and noticed a few things of concern he responded promptly. We took the truck back and it was fixed the same day.

I would recommend Shane and Weiss Toyota/Scion of South County to everyone I know looking for a vehicle.

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emtay210
1/3/2013 6:23:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul & Brent
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

I had a wonderful experience with both Paul & Brent at Weiss Toyota. I purchased my vehicle 2 years ago from Paul, who gave me a great deal. He was upfront, and honest regarding the price and value I was getting.

I then sold my used Toyota back to Brent today. He was also very helpful in explaining to me the market, the value of my car and was extremely fair in his negotiation.

I would return back to Weiss over any other dealer in St. Louis in a heartbeat. You know its a good place when you return two years later, and see the same faces who also recognize you. Absolutely recommend them to any of my family or friends.

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Teeth guy
11/14/2012 6:31:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Greg Schnock?
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.7

My Review Of Weiss Toyota Scion :

I would recommend dealer, but not sales manager. Talked down to us and was not very nice to the salesman when he thought we couldn't hear . The man has zero personality and is socially inept, he said he could get us anything from anywhere. That's great! He should wear a brown jumpsuit and drive a brown van. I came to get ideas on 4 runners, not "locator" one!

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longball 123
3/14/2012 5:45:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Arkin and Sommers
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Weiss Toyota Scion :

They lie..They are cheap.They do not care for anything but the all mighty dollar.They stiffed me for $200 wotrh of really bad tires on a $20,.000 Camry..I always thought Toyota dealers were the best

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Response From: longball 123
Added: 5/2/2012 6:19:52 PM

After Weiss had a little time to discuss my problem with themselves they decided to honor my complaint.The very next day they called me and installed the tires in question at no charge..They even offered me a free oil change.
Sometimes things are done in haste before both sides have really talked things thru.

Response From: Weiss Toyota Scion
Added: 11/12/2012 12:23:23 PM

We value your feedback and we are so pleased we were able to change your experience to a positive one. We did all you asked from us and all we asked is that you give us a positive review. You told our sales manager that you would change your review. I would like to ask you again, that you please enlighten our readers with the complete details of your visit.

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scotchly
2/28/2012 11:42:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad Meyer
Donnie Sommers and Angela Evan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

I called Weiss Toyota about a truck that they had listed on autotrader and I received a price quote over the phone that beat other Toyota dealerships by $3000.00 on a Toyota Tundra. I drove over 100 miles to test drive the Toyota Tundra due to the great price that was quoted to me over the phone. Chad Meyer and Donnie Sommers were very easy to deal with on the phone and in person. Angela Evans was great to deal with in the financing process and was able to get a very competitive finance rate. The whole process from test driving the truck to driving the truck home was less than two hours. The last vehicle I purchased at another dealership took over four hours. I would highly recommend Weiss Toyota to family and friends and will consider them in future purchases.

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Response From: Weiss Toyota Scion
Added: 11/12/2012 12:25:43 PM

We value all of our customer feedback. We would like to thank you for your kind words and ask that you continue to visit us for your service, parts, or when you are ready to purchase another vehicle.

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seymour44
10/21/2011 6:06:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Collins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

Negotiated price via email and text message. Was able to beat the price of any Toyota Dealership in St. Louis Metro. Also gave top dollar for trade in. Great experience and recommend to anyone.

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Response From: Weiss Toyota Scion
Added: 11/12/2012 12:26:54 PM

Thank you very much for your feedback. We always value our customer feedback. Please continue to visit us here at Weiss Toyota Scion of South County.

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ddeutsch
12/31/2010 3:13:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Silverstein
Craig Schnak
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

We went to Weiss to buy a new Toyota. We made a deal, including a trade, left a deposit, and they gave us a loaner to drive until the new car was ready. During the time we were driving the loaner, we decided that we really didn't want that car. We went back to the dealer, afraid that we might be in for a rough time. Well, Steve and Craig couldn't have been nicer. They allowed us to back out of the deal, and when I offered to pay them for the use of the loaner, they wouldn't take any money. This dealership is the very definition of professionalism. If you ever are looking to buy a Toyota, this is the place to go!

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Response From: Weiss Toyota Scion
Added: 11/12/2012 12:31:38 PM

THank you very much for your feedback. We at Weiss Toyota Scion of South County value your kind words.

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Lemaygun
9/22/2010 11:45:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike
Andy
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Weiss Toyota Scion :

These guys have sold me a van and a Rav. They are both very good and it is nice to see the same faces everytime I buy and get maintenance done, I hope they are there next time I buy a car!!! Mike is great and knows how to answer every ? I have, Andy is the fastest most efficient, much better than the obnoxious girl you had 5 years ago. I used to never get the extended warranty, Andy called it a service contract and talked me into buying it both times. I will keep going back as long as Mike and Andy are there. Very nice man in Rick, I want to go for a ride in his cobra!!! I can talk to that man all day!!! I own a business and appreciate good service and even more important good treatment!

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Response From: Weiss Toyota Scion
Added: 11/12/2012 12:32:32 PM

Weiss Toyota Scion of South County always values all of our customer feedback. We would like to thank you for your kind words.

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