Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Mitch Harris, Anthony, and Team
My Review of Wellesley Mazda:
What a wonderful--dare I say enjoyable?--experience!
Last night, I took a trip out to Wellesley Mazda with my boyfriend, Anthony, who had his sights set on a new Mazda 3, 2.5. After weeks of research and planning, Tony knew exactly what he wanted -- and knew, too, that he didn't want to be haggled, hassled, etc. (you know, all that unpleasant stuff so many of us have experienced during the car-buying process ... )-- and so we set out together to try and claim the prize.
IMMEDIATELY, we were greeted with a smile and a handshake by Mitch Harris, one of the dealership's wonderful Sales & Leasing Consultants. After a brief wait (as the team worked to locate the car Tony had inquired about -- the exact car he had envisioned for himself), the three of us were off on a test drive. As Tony drove and I played with all the fancy buttons and looked in all the compartments, Mitch told us about the car, the dealership, himself, and what to expect from the buying process ... all without being the least bit pushy or entering into that hard-sell territory that so many of us potential purchasers fear and loathe the most.
After the drive (which was excellent!), we sat down and got into the nitty-gritty of things. Mitch listened carefully and patiently as Tony talked about his purchase plan -- what he wanted and what he didn't want -- and then Mitch filled in some gaps, asking questions along the way. NEVER ONCE was either Tony or myself pressured, mislead, pressed, or rushed into anything. In fact, Mitch -- and the rest of the Wellesley Mazda team -- was completely professional, patient, attentive, friendly, humorous, efficient and totally genuine.
Ultimately (we spent about an hour and a half total at the dealership), Mitch brokered a deal -- with the help of others -- to get Tony his perfect car (and I do mean perfect -- from the color of the car, to the specs, and so forth) at the right price. And, it was all totally painless!
Please trust me when I say that THIS IS THE PLACE to buy or lease your next car! I can honestly say that I have never -- either directly or indirectly -- experienced such a pleasant car buying experience, or left a dealership feeling so positive. The team at Wellesley Mazda really believes in building a customer base by making the customer happy ... this just makes all the difference. Go for it!
Ask for Mitch!
Share on Facebook
Was this review helpful to you? Yes | No