We visited Wendle Ford on a whim after having an unpleasant experience at a local dealership. At the previous dealer, we had to seek out a sales person. At Wendle, we were greeted by Chad before stepping out of our vehicle. He was amazing. He listened to what we wanted then searched Wendle's inventory to find us several options. The previous salesman had told us that we were essentially asking him to find "a needle in a haystack". Chad's response was, "I want you to get the car you want." The entire Wendle team worked with us to give us the options we wanted at the price we were asking for. The negotiations were respectful and even though we are 400 miles away, we will definitely consider Wendle when purchasing our next vehicle.

Thanks!
Chris and Candace

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Brent had scheduled an appointment with me and said he would stay after 5 to see me I got there on time for the appointemnt at 6 after a 45 minute drive to town and called him and he had said he was with a costumer and to ask for Nate. Nate was unavailable and Brent had actually went home at 5 and had no intentions on meeting for our appointment. I met with Cece instead who was less then thrilled to be in the cold showing us cars. The car I scheduled with Brent to drive did not even have keys and had not had keys for a while so we couldnt even drive it. Cece met us the next day on a test drive and argued with me about the blue book value of the car. I have never been treated so horribly by a sales person. We said we would take the car in spite of the service and Cece was suppose to fax me a purchase order the next morning to give my bank. By 12pm my bank was wondering where the purchase order was and no one at Wendle was returning our emails or phone calls. I finally emailed the online infortmation site on the website and stated that if anyone in that company was motivated to sell that I had been waiting all morning to get my purchase order. I got a reply back from cece an hour later saying that she would start the order for me but was going to up the price 1,000 dollars for having to cut 2 keys for the car after thier lot boys lost them in a snow bank. I said I would not pay for that and sorry we couldnt make a deal. That night I went to Spokane Subaru and bought the first car they showed me and had never had a smoother transition. I will not go back to Wendle and I will make sure noone I know in the market for a vehicle goes abck either.

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Manny in the service department ALWAYS goes the extra mile. He is AlWAYS friendly and makes me feel like my business matters to him!I always leave Wendle with a smile on my face :)
Thanks Wendle and Thanks Manny!
D.N.

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I went in for an oil change. My car was taken to the oil change on time. It came back in 1.5 hrs. Without me saying anything, the service advisor, Randy, apologized for it taking so long and did not charge me for the service. He then reprogramed an automatic window so it would work as I wanted it to and he adjusted some items in the on screen display software. I have been in for service twice, both times have been a pleasure.

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I could not have been happier with the experience I had purchasing a new truck from Wendle. From the time I walked on to the lot to when I drove my new truck out of the driveway I was treated with respect and genuine interest in my needs. Never did I feel pressured or coerced into buying a vehicle I was not interested in and although there were more expensive trucks on the lot, the salesman was diligent in finding me the EXACT truck I wanted without any options I wasn't interested in or didn't need.

I would highly recommend Wendle to anyone....

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I have bought several vehicles from Wendle, and Kieth Zehm. I did not realize how professional and what a great job they do. I have never had any problems purchasing a vehicle or getting one serviced there. I had very bad experience at another dealership recently, which showed me the great job the staff at Wendle do. I will no longer deal with anyone but them. Thanks again for a great experience!!!

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This is a "Thank you" of sorts. After failing to buy your overpriced 07 Ford 500 with defective AC and heavy cigar smell, I found a beautiful 07 Fusion SEL AWD - fully loaded with leather, moon roof, Nav and Audiophile stereo with just under 42,000 one owner miles at DePratu Ford in Whitefish, Mt. that was priced at NADA book. I sent them an email then spoke to the internet salesman, Troy. I sent his general manager photos of my 05 Avalanche trade and the VIN. Within 30 minutes, Troy called me back and offered me $13,000 - sight unseen! I negotiated a slightly lower price on the Fusion and sealed the deal giving them my VISA card number as a deposit. 2 days later I drove the beautiful / scenic 4 hours past beautiful Flathead Lake and arrived to find what looked like a brand new car awaiting my arrival. On top of being spotless, it had new tires and as it was a "Ford Certified" trade, included a 12 mo / 12,000 mile drivetrain warranty at NO ADDITIONAL COST! As I test drove the car, they drove my truck. They commented what a nice vehicle it was and that it had been very well cared for,the same thing I tried in vain to tell your salesman as they gazed out the door of the Nissan showroom toward it before they explained why they couldn't give me a decent trade in value. No problem at all with the $13,000 trade in value. 45 minutes later after paying the small cash difference, I was out the door on my way back. The car ran beautifully and I couldn't believe it wasn't a new car. No smells, working AC, new tires, fully loaded and even a warranty ......... A COMPLETELY NO HASSLE TRANSACTION!

THANK YOU - THANK YOU - THANK YOU FOR NOT ACCEPTING MY OFFER SUNDAY! Not only did I find a better, lower mileage car that didn't stink and had functional AC, I found a dealer that VALUES HIS RELATIONSHIP WITH THE CUSTOMER MORE THAN THEIR RELATIONSHIP WITH THE AUTO AUCTION!

I have already told several people of my experiences with your dealership and what a pleasant experience I had at DePratu Ford in Whitefish, MT. You should go visit them and see how it's done.

Again, THANKS SO MUCH FOR BEING A MISERABLE DEALERSHIP

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We appreciated the quick time it took to trade in our vehicle and purchase a new one. Thanks to Don, Andy, and Ron. We love our new Fusion Hybrid.

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I had a fantastic experience starting with the moment I exited my old vehicle and ending when I drove away in my 'new' old car. Sandi was a fantastic person to work with, was very honest, down to earth and easy to spend the day with.Ron seemed to work extremely hard in order to get me the best deal that he possibly could...and he did. Kevin was very professional although with a great sense of humor and was also very up front and honest with the transaction. This is definately an experience I would recommend to others looking for a new or used car.

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I appreciate Matt Bowman. He helped us replace a radiator in our SUV and kept the dollar amount within budget. Matt did a superb job and I am grateful for his service. Thank you Matt! Dave and Sonia Harper

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