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Wesley Chapel Toyota
Wesley Chapel, FL
4,291 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Wesley Chapel Toyota and Scion is one of the Tampa Metro area's newest and most modern Toyota dealerships and service centers.
Stop by and we'll show you why buying a new or used car from Wesley Chapel Toyota and Scion will be one of the best car buying experiences you will ever have
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,291 reviews
June 22, 2011
Nelly is one of the best service advisors there. She's friendly, knowledgeable and professional. She shares all mechanic recommendations, to include prices, and allow you to make an informed decision. I w friendly, knowledgeable and professional. She shares all mechanic recommendations, to include prices, and allow you to make an informed decision. I wish there were more service advisors like her. Nelly is a keeper - she has been with Wesley Chapel Toyota since they opened. I hope they continue to treat her as well as she treats their customers. Carmen M. More
by cmason41
Employees Worked With
Nelly
Helpful June 20, 2011
I have bought three cars from Wesley Chapel Toyota. We have enjoy the fine people and friendly service. We had a friend with us at the time of purchase of our new Prius, who lives in North Port Fl. She sa have enjoy the fine people and friendly service. We had a friend with us at the time of purchase of our new Prius, who lives in North Port Fl. She said she would drive up to Wesley Chapel if she was ever going to buy a Toyota, that how good this dealership is. More
by elfstone
Employees Worked With
Mike Pellitier
June 17, 2011
It was recommended to us to use Wesley Chapel Toyota after a "not so good" experience at another Toyota dealership. From the moment Patrick and PJ greeted us, they were extremely helpful, friendly & pat after a "not so good" experience at another Toyota dealership. From the moment Patrick and PJ greeted us, they were extremely helpful, friendly & patient during our selection process. They made our purchase of two new cars go very smoothly. Patrick was straight forward with the pricing....no back and forth negotiating which made the process so nice. PJ answered all of our questions and was very professional and fun to work with! We will highly recommend Wesley Chapel Toyota. Bob & Jill Klorer More
by Jill Klorer
Employees Worked With
Patrick Abad & PJ
June 15, 2011
Craig was very personable, informative and friendly and the service was done in a very timely fashion. I was finished in the time frame I was promised. the service was done in a very timely fashion. I was finished in the time frame I was promised. More
by eragan
Employees Worked With
Craig the service manager
June 15, 2011
I have had no complaints (other then the price or my new tyres) since bringing my car to your dealership. Everyone is so nice. Thank you. Sandie. tyres) since bringing my car to your dealership. Everyone is so nice. Thank you. Sandie. More
by robertsonsr
Employees Worked With
Michael
June 14, 2011
I was in the market for a new truck and was recommended that I stop buy Wesley Chapel Toyota. I did not stop buy instead I called on the phone and talked to Frank. By days in he had secured financing and f that I stop buy Wesley Chapel Toyota. I did not stop buy instead I called on the phone and talked to Frank. By days in he had secured financing and found the perfect truck me and the deal was done. I picked the truck up n Saturday. More
by dwayne2829
Employees Worked With
FRANK WARGO
June 12, 2011
Since Toyota of Wesley Chapel opened, I have taken my older model Camry there for maintenance, parts and repairs. It is always a positive experience, and there is little doubt the life of my Camry has b older model Camry there for maintenance, parts and repairs. It is always a positive experience, and there is little doubt the life of my Camry has been extended thanks to their superior mechanical skills and an overall attitude of professionalism and concern for customer needs. Customer service specialist Yanelly Frias is always quickly available, both professional and friendly, knowledgeable, clear in explanations and excellent with communications with all service staff. She doesn't hesitate to have me talk directly with the mechanic working on my car if desired. The facilities are super clean and comfortable, the entire staff is up-beat, there is no pressure applied to customers, and the advice is sound. The costs are more than fair, and I am offered a gratis car as may be necessary. This dealership staff is always genuine and proactive to accomodate my needs, and I appreciate the fact it involves itself with activities and donations as a permanent part of our Wesley Chapel community . More
by richman21
Employees Worked With
Yanelly Frias
June 11, 2011
My overall experience was good. The salesman was not pushy or over bearing. The atmosphere was light not tense when the finacial part of the deal was being discussed. Staff was very knowledgable on the pushy or over bearing. The atmosphere was light not tense when the finacial part of the deal was being discussed. Staff was very knowledgable on the functionality of the vehicle. The only thing I was disappointed in was the detailing of my vehicle. The detail department had my FJ for well over an hour but obvious dirt/sand was not cleaned from the gear shift and on the floor near the seats, also sticker adhesive was still on the windshield, once I opened the back window there was a pile of oak leaves and dirt, which fell into the trunk when I opened it and the windows and tires were not properly dried leaving spots. I was happy with the salesman, the deal but I it would have been ideal to drive home a nice, freshly and thoroughly cleaned vehicle. More
by Photon
Employees Worked With
Joe Cirillo
June 09, 2011
I bought my car into Wesley Chapel Toyota for my usual oil change, mainly because they have some great coupons which help us save a few bucks. When my service advisor Marty and I looked over my car he men oil change, mainly because they have some great coupons which help us save a few bucks. When my service advisor Marty and I looked over my car he mentioned that my tires were getting low and would need to be replaced soon. I agreed with him and said that I plan on doing this in the next week or so. I asked to have my oil changed and explained that I had a coupon with me for $12.95 off an oil change. The coupon didn't list any stipulations and I expected to, pay for just an oil change when my bill was due. I went to the cashier and she presented a bill for $36.99 which included a tire rotation. I explained that I did not ask for that and that I even told my service advisor Marty that I would be purchasing new tires very shortly. I asked for them to page Marty, he came to the counter and I referred back to our converstion in the service bay. He remembered me mentioning the tires, but refused to remove the charges. I paid for and signed the receipt adding "not happy" next to my name. Driving home, I left a message for the service manger to call me but never received a callback. I called twice since then and eventually called the 800 customer service number and received a case # (1103100765). My wife has since received one phone message with a garbled message. I called back the 800 customer service number asking if I could speak to a district manager and was told I had to go thru the local storte manager. Funny how they will call you countieuosly when they want you to answer their satisfaction survey, but once when you really havea complaint. Oh and I purchaed 4 new tires from Pep Boys the following week. Chris 06/08/2011 After numerous calls to the dealership and the 800 customer service line. I finally on 05/27/2011 received a call from the dealership. They promised me that they would look into it and cut me a refund check that monday (06/31/2011). I called yesterday and left a message with Jose Lopez to please contact me. So far I haven't received a callback from my followup I haven't received mt refund. But they did offer me 1 free oil change to keep me as a loyal cutomer. (WOW) More
by hospwr
Employees Worked With
marty, Jose
June 08, 2011
i recently bought a new vensa.after about three months, i returned it to get another car. the vensa was the worst new car i have ever bought.the dealership is very good and worked with me to get another car. returned it to get another car. the vensa was the worst new car i have ever bought.the dealership is very good and worked with me to get another car.i bought a used 2009 rx350 lexus,and am very happy. regards, sterling carrigan More
by carrigan
Employees Worked With
john weicherding, John Weicherding
