West Broad Honda

Service was exceptional. Advisor Waylon greeted me with warmth and confidence the department would fix my car and not look for a problem that wasn’t. He Kept in touch via tex Advisor Waylon greeted me with warmth and confidence the department would fix my car and not look for a problem that wasn’t. He Kept in touch via text. The Service Tech shot a video, so I could see the problems and explained them! Top notch. I saw the oil pan leak, another leak and a couple other things. My family has purchased 4 Hondas there. Garland in Parts is one of a kind person and employee. So so pleased. Thanks to everyone involved ensuring my Accord EX was cared for and fixed. More

Had my Honda CR-V's oil, transmission fluid, brake fluid done and wheels aligned. Waited there. Staff was informative and worked fast. Lounge was nice. done and wheels aligned. Waited there. Staff was informative and worked fast. Lounge was nice. More

I to to West Broad Honda because of my Service Advisor, Waylon Lloyd. He provides exceptional service and is extremely accommodating to my schedule. He has been servicing my vehicles for years. He is up Waylon Lloyd. He provides exceptional service and is extremely accommodating to my schedule. He has been servicing my vehicles for years. He is up-front about the service needed, professional and is the best of Service Advisors! More

The. Take-In was fast and done by a knowledgeable and friendly service rep. The car was repaired in an efficient and timely manner. The part needed had Take-In was fast and done by a knowledgeable and friendly service rep. The car was repaired in an efficient and timely manner. The part needed had arrived timely, as promised, and was excellently installed. Highly recommend. More

Bought my Pilot at West Broad Honda in 2015 and have purchased a few other cars for my family since, Civic, 2 x HRV, and Accord 2024. Need I say more... purchased a few other cars for my family since, Civic, 2 x HRV, and Accord 2024. Need I say more... More

Great experience. Got me in and out quickly. The advisor was super nice and they had great hot chocolate Got me in and out quickly. The advisor was super nice and they had great hot chocolate More

Good service at the service center. short waiting time Took care of a recall I did not know about. short waiting time Took care of a recall I did not know about. More

Greetings. Ms Leslie truly made my experience an wonderful one. She helped my with my extended warranty and was truly kind and patient with my hearing impedime Ms Leslie truly made my experience an wonderful one. She helped my with my extended warranty and was truly kind and patient with my hearing impediment. I cant thank her enough. I needed a diagnostic for a noise problem which was resolved. Thank you to all More

Everything was done in a timely manner and explained at the time of checkout. Wayland Lloyd answered all my questions and was very helpful and courteous throughout the experience. My coupons were honored o the time of checkout. Wayland Lloyd answered all my questions and was very helpful and courteous throughout the experience. My coupons were honored on the work done. I would come back again. More

Went it for a recall, was much faster than I expected and Waylon explained everything very well. Waylon explained everything very well. More