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West Broad Honda

Richmond, VA

4.9
710 Reviews

7014 W Broad St

Richmond, VA

23294

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710 Reviews of West Broad Honda

December 02, 2025

The. Take-In was fast and done by a knowledgeable and friendly service rep. The car was repaired in an efficient and timely manner. The part needed had More

by emkadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
November 22, 2025

Bought my Pilot at West Broad Honda in 2015 and have purchased a few other cars for my family since, Civic, 2 x HRV, and Accord 2024. Need I say more... More

by mario.camardella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
November 03, 2025

Great experience. Got me in and out quickly. The advisor was super nice and they had great hot chocolate More

by Zac78965z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
October 16, 2025

Good service at the service center. short waiting time Took care of a recall I did not know about. More

by joespags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
October 05, 2025

Greetings. Ms Leslie truly made my experience an wonderful one. She helped my with my extended warranty and was truly kind and patient with my hearing impedime More

by Milliededios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms leslie, technichian
September 30, 2025

Everything was done in a timely manner and explained at the time of checkout. Wayland Lloyd answered all my questions and was very helpful and courteous throughout the experience. My coupons were honored o More

by laddm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayland Lloyd
September 21, 2025

Went it for a recall, was much faster than I expected and Waylon explained everything very well. More

by AS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
September 13, 2025

Waylon was very helpful! About a week after my service there was leaking from the rear differential, and he helped make sure the issue (a bad washer) was resolved at my conv More

by tcht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
September 11, 2025

I brought my car for a service. Waylon Lloyd was extremely helpful and very quickly helped me with the process. Respectful and quick! More

by VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
September 04, 2025

Thank you for the quality and great service provided. The explanation of what was needed to pass inspection and the patience and respect working with your senior customers was very appreciated. More

by RuthandPaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fields
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