West Broad Honda

Went it for a recall, was much faster than I expected and Waylon explained everything very well. Waylon explained everything very well. More

Waylon was very helpful! About a week after my service there was leaking from the rear differential, and he helped make sure the issue (a bad washer) was resolved at my conv About a week after my service there was leaking from the rear differential, and he helped make sure the issue (a bad washer) was resolved at my convenience. Thank you!! More

I brought my car for a service. Waylon Lloyd was extremely helpful and very quickly helped me with the process. Respectful and quick! Waylon Lloyd was extremely helpful and very quickly helped me with the process. Respectful and quick! More

Thank you for the quality and great service provided. The explanation of what was needed to pass inspection and the patience and respect working with your senior customers was very appreciated. The explanation of what was needed to pass inspection and the patience and respect working with your senior customers was very appreciated. More

Service Rep was very professional. Waiting area neat and clean. Service waiting time was appropriate. Didn't look under the hood but I assume work done was also professional. Waiting area neat and clean. Service waiting time was appropriate. Didn't look under the hood but I assume work done was also professional. More

Great advisor, Waylon always takes care of us. Would not go to any other place. Would not go to any other place. More

Well organized, clear departmental lines of responsibility, and courteous/professional interaction, I would recommend this dealership. responsibility, and courteous/professional interaction, I would recommend this dealership. More

The mark of a great dealership is the service team on the most important interface on the service team is the Service Advisor. Skills for this critical role include, a sincere interest in resolving your iss most important interface on the service team is the Service Advisor. Skills for this critical role include, a sincere interest in resolving your issue, active engagement with timely updates to the resolution and as a bonus, the ability to explain the issue and resolution to those interested in the details. West Broad Honda has that team of advisors and Waylon Lloyd is among the best! He is the reason I drive much further to get to West Broad Honda!! More

I love my new Accord Hybrid. This was my first service visit, smooth and pleasant experience. This was my first service visit, smooth and pleasant experience. More

My service was great. Dealership was extremely busy. I normally go to Mechanicsville; but I will probably start coming back to broad st. Dealership was extremely busy. I normally go to Mechanicsville; but I will probably start coming back to broad st. More