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West Broad Honda

Richmond, VA

4.8
647 Reviews

7014 W Broad St

Richmond, VA

23294

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647 Reviews of West Broad Honda

October 10, 2022

As always my experience was very good. I have been a customer of West Broad Honda since August, 2006 and have always received good treatment. More

by naomifranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
October 05, 2022

Super service from start to finish. Great coffee. Great timing. Service department employees were great to deal with. More

by Des_547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 02, 2022

Ethical, thorough, customer oriented. Kevin Smith is an exceptional salesman and person. A pleasurable experience all around. More

by jhchiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
September 22, 2022

I am from out of town. The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new l More

by lillical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
September 15, 2022

This was probably the easiest car purchase I have made, and since my very first purchased was a Honda I had something to compare. More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin,smith
September 02, 2022

I had excellent service experiences with my two vehicles, both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They ackno More

by jeff.a.hooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
September 02, 2022

I have been working with Mac since the purchase of my first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't b More

by amyhosey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac & tim
August 30, 2022

Leslie Fields did an excellent job on getting the recall pars and scheduling repair and kept me informed during the process More

by vpi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Fields
August 27, 2022

dealer tampered with vehicle in an attempt to drum up work during a safety recall repair. customer service is just embarrassing. the whole vibe of this place sucks. More

by shash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
brett corle, eddie delano, stephen royal, russ morris, scott taylor
August 22, 2022

Always able to get our cars in for service when we need to, they do a great job for us. More

by czerhusen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
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