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West Broad Volkswagen

Richmond, VA

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151 Reviews

9001 W Broad St.

Richmond, VA

23294

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151 Reviews of West Broad Volkswagen

August 26, 2014

Poor Customer Service I purchased a Q5 from this dealership a few years ago and returned to look at an A4. I phoned and the sales manager (Anthony) casually calling me "ma More

by Endodoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego, Anthony
July 30, 2014

Financial Advisor This has been the best experience of any dealership I have worked with. Diego is very professional and I would absolutely recommend him. Thank you More

by Ctopping12453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Vizcaino
July 16, 2014

Wonderful experience working with West Broad VW Could not have had a better experience. I leased a 2014 Jetta and I love it! Diego was informative and a pleasure to work with. I would absolutely rec More

by itshollytime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Vizcaino
July 07, 2014

Amazing Experience Ken Arutunian helped my husband and i with finding a used Audi. He was so knowledgeable about the cars. Thanks again for all your help. More

by deirdre1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Arutunian
June 18, 2014

Great Experience at West Broad VW I purchased a new 2014 VW Passat past Saturday. Kelvin and Frank were knowledgeable about the Passat and made the buying experience pleasant. The pr More

by tshilliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin and Frank
June 10, 2014

Service with care Diego has been so wonderful to deal with that I look forward in working with him when I have the chance to spare the time from work to purchase my dre More

by Annbrown2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Vizcaino
June 03, 2014

A3 experience I really enjoyed working with Diego. As a younger buyer often times dealerships treat you differently and discriminate but from start to finish he was More

by humercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Vizcaino
May 26, 2014

Pleasant experience Diego was very knowledgeable and eager to help. Everyone the was pleasant to work with and I would definitely refer west broad audi to a friend. More

by Nppeterson84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
May 24, 2014

Horrible . One of the worst buying experiences in my life. We entered the dealership around 2pm and told them exactly what we needed (already been guaranteed More

by ShOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
April 10, 2014

Best salesman I came in to get a new vehicle after a bad car accident. Brandon listened to what I wanted and how safety was important to me. He went over all of my More

by BillyRhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crenshaw