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West Herr Acura of Buffalo

Buffalo, NY

4.7
163 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 163 reviews

April 19, 2022

Very professional and courteous. Was in there for a short period and got the job done. More

by suesroxiegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Banas
March 27, 2022

Efficient, competent, honest, good value for money. Highly recommended. My go-to place for service as well as purchase. More

by Jamesbiggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, service manager
Mar 27, 2022 -

Jamesbiggers responded

Jamesbiggers, customer

March 19, 2022

The purchase of my car off of lease was made easy and enjoyable by all involved. More

by Ianredpath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
March 11, 2022

I came in feeling defeated and praying for a miracle, Mike worked with my challenged credit with all his leadership for 8 hours straight and I was able to drive home the same day in my 2017 chevy trax LT More

by ethelkennedy274
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kabala
December 31, 2021

Mark and Matt are the best reason I get my service done at West-Herr Acura. They are the best. knowledge precise and everything is taken care of in a timely matter. More

by The Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Matt
December 18, 2021

Efficient friendly staff Explain everything before they provide any service. Quick service Give estimates before doing any work More

by Blitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Gajewski
November 28, 2021

Friendly and efficient.I knew what I wanted; Kevin found Friendly and efficient. I knew what I wanted; Kevin found me my new car. Overall a very good experience. More

by Ksweet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
November 17, 2021

As usual I was pleased with the service and appreciative of how quickly I was able to get an appointment. Mark answers any questions I have and keeps me up to date on Any routine service I may need. Cecel More

by Cecelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
November 12, 2021

Trust worthy I am always happy and satisfied no matter the situation even if I don’t know what I’m talking about they fix it very nice people understanding I am a faithful customer absolutely More

by Pac-Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Mark
Nov 12, 2021 -

Pac-Man responded

Thanks mark for listening to me and being patient I know I’m hard to deal with but the way you handled me was amazing 👍🏾

November 09, 2021

I am happy today I had new car Acura Thank you Kevin M.Wisniewski Jr He is very competent in his job He is the best Thank you so much More

by Lvdovyuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Ahmad
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