West Herr BMW of Buffalo

Always accommodating! Jim is the best coordinator to work with. He explains everything thoroughly and always returns phone calls. Jim is the best coordinator to work with. He explains everything thoroughly and always returns phone calls. More

Very efficient and pro active maintenance. One less thing for me to worry about. Soooo glad Alan worked the sale for me! One less thing for me to worry about. Soooo glad Alan worked the sale for me! More

Good communication and timely updates during the entire process. Easy to work with and upfront about everything process. Easy to work with and upfront about everything More

James did a great job setting us up and getting everything done in a timely manner. everything done in a timely manner. More

I had nothing but the best Service and salesman at BMW. I ordered a BMW X5 Hybrid in March of this year and had a great delivery experience. The team explained all my new features on the SUV and any other I ordered a BMW X5 Hybrid in March of this year and had a great delivery experience. The team explained all my new features on the SUV and any other concerns. I was so impressed by my Salesman Stephen Pauly, that I purchased another new 2026 BMW X3 for my wife. Once again received excellent service. So again would buy another vehicle from BMW of Buffalo again!! More

Excellent knowledge of all aspects of the car buying experience. Friendly personable employees that are all very helpful. experience. Friendly personable employees that are all very helpful. More

I cant say that I have fifteen words to say. I only really have 1 word to say... FAMILY‼️‼️ I only really have 1 word to say... FAMILY‼️‼️ More

I’m continually amazed by the professionalism and dedication to customer service and excellence in care of my BMW. dedication to customer service and excellence in care of my BMW. More

Had a great experience from start to finish! From the test drive, through financing options and ultimately being shown how to use all the features and technology. Will definitely recommend this From the test drive, through financing options and ultimately being shown how to use all the features and technology. Will definitely recommend this dealership and Dennis! More

My experience was exceptional. The care and expertise of everyone involved in my purchase was phenomenal. Annmarie is my favorite sales person. She is knowledgeable, friendly, cari The care and expertise of everyone involved in my purchase was phenomenal. Annmarie is my favorite sales person. She is knowledgeable, friendly, caring and is very helpful. I have purchased numerous vehicles from Annmarie and she always makes my experience pleasurable. More