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West Herr BMW of Buffalo
Williamsville, NY
370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 370 reviews
March 03, 2026
Best Dealership in all the land! !!! Costumer service splendid!!! The people superb!!! The service is mejestic !! I would go to this dealership just to hang out !!! !!! Costumer service splendid!!! The people superb!!! The service is mejestic !! I would go to this dealership just to hang out !!! More
by notn81717
Employees Worked With
Daryl, Mark Carrow
February 28, 2026
They were very helpful and even stayed late helping us set up everything on our car. Very easy to work with and the overall buying experience is one of the best we’ve ever had. set up everything on our car. Very easy to work with and the overall buying experience is one of the best we’ve ever had. More
by tkellogg80
Employees Worked With
Mark Carrow
February 21, 2026
We wish we had purchased a car from Monica and her team sooner. Every question we asked was answered. It was a plasent experience.Its amazing that everything is taken care in one place, insurance, plates,a sooner. Every question we asked was answered. It was a plasent experience.Its amazing that everything is taken care in one place, insurance, plates,and time given to explain all the features in the vehicle. We would definitely recommend Monica and her team. More
by shesthewarden
Employees Worked With
Monica Fisher
February 10, 2026
Great experience with the team for my inspection. Friendly, timely and very helpful. The gave me rides and kept me informed about the status of my truck. Friendly, timely and very helpful. The gave me rides and kept me informed about the status of my truck. More
by alisoni
Employees Worked With
Daryl, Mike and Ben
February 10, 2026
The service appointment for my X3 went very well. Marc was very professional and knowledgeable in explaining the work that was performed. Marc was very professional and knowledgeable in explaining the work that was performed. More
by fkmattingly
Employees Worked With
Marc Montana, Mark Carrow
February 09, 2026
The dealership is way too busy , Not enough staff to accommodate customers. If you want a loaner for service, they are booked six weeks out. Tough luck if you need an emergency fix. accommodate customers. If you want a loaner for service, they are booked six weeks out. Tough luck if you need an emergency fix. More
by Gen2887
Employees Worked With
Mark Carrow
February 01, 2026
Max is a very professional service advisor. I took my BMW 550iM in for an oil change and the waited at the facility which is very clean and comfortable. I had a great experience and will be a r I took my BMW 550iM in for an oil change and the waited at the facility which is very clean and comfortable. I had a great experience and will be a returning customer. More
by Bose3508
Employees Worked With
Max Roach
