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West Herr Ford of Rochester
Rochester, NY
140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 10, 2025
Although, this was a recurring issue, they made sure this
time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly.
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by sherita wickware
Employees Worked With
James
November 02, 2025
Service was fast and good.
Care was taken as to what I thought and my concerns. Felt like I mattered.
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by Tsnyder145966
Employees Worked With
Adam, Ashley, William
November 02, 2025
Overall West Herr has been great to work with ,from sales
to service and collision repair. The whole team has gone above and beyond to have great customer service. We are on our third vehicle purchase and wi
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by vlnorseniii
Employees Worked With
Not sure as there were many involved
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