
All Salespeople
Sales Department
West Herr Ford of Rochester
Rochester, NY
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 28, 2025
Miscommunication between 2 Service employees left me
waiting 2 hours. When I went to check on status they didn't even start the work. I Left with my keys, talked to GM. Thank you GM for the free oil cha
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by paulabrokerny
Employees Worked With
James
July 25, 2025
Excellent service with knowledgeable friendly staff!
I recommend their service to anyone who drives a Ford.
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by j.e.fitch64
Employees Worked With
James
July 08, 2025
Everyone I dealt with was top notch, very honest.
The sales manager, sales person, and the person who handled the paperwork at the end of deal performed their Jobs very well.
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by Bob
Employees Worked With
Jimmy Fallon
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