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West Herr Honda

6120 S Transit Rd, Lockport, New York 14094
Sales: (716) 625-4300

Makes: Honda|Service Center
 
Excellent
98% Recommend

Overall Rating 4.9

70 Lifetime Reviews

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West Herr Honda
70 Lifetime Reviews
West Herr Honda Info
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70 Dealership Reviews
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Reason For Visit
Sales (Used)

"Wouldn't go anywhere else!"

Everyone was so helpful. Joe Apolito, Erik Arden and James Raymond really went about and beyond to help us get an affordable reliable car. I went in with little hope for getting a decent car for my growing family for a workable monthly payment. We looked around and I found 2 used SUVs that I absolutely loved. Joe from service came out with 2 sheets that showed everything they knew about each car. It also showed us exactly what they thought the car would need in terms of repairs in the near future. Neither of them obviously needed anything major, tires in 5-10k, 60k tune up, brakes...etc. With that information we decided on the one! Once we knew which car had to be ours, Erik helped us get the best deal. We determined the best down payment and got everything started. From then on it was in the hands of the miracle worker Jamie, from the finance department. We knew we were going to have a rough time getting a low interest rate, but somehow, Jamie got us lower than we could have imagined. Bundled with an awesome service plan, we were right at what we knew we could afford in terms of monthly payment. All of this was done in 2 visits to the dealership, about 60-90 minutes each time. Not a whole afternoon of going back and forth, seeing what 'the manager can do' or any games. They were straight forward and honest. Short and not frequent visits were a must, we had a 10 week old baby with us both times. She cried, ate and needed a diaper change. No problem! They were so accommodating- even Joe from the service department wheeled her around in her stroller while we were signing paper work when she was getting fussy (she doesn't like to sit still) and put her right to sleep!

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Employees dealt with

Erik Arden, Joe Apolito and James Raymond


Reason For Visit
Sales (Used)

"Great Experience!"

Gerry was very informative and willing to work with us to get the price to fit into my budget. This was an excellent first car buying experience!

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Employees dealt with

Gerry signore


Reason For Visit
Sales (New)

"Visit for new lease"

My husband and I came ind to upgrade our lease..very impressed with service. Dave Hoeflich was very helpful. Would come back again...Would recommend to others

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Employees dealt with

Dave Hoeflich


Reason For Visit
Sales (New)

"2014 Honda Accord"

Martin is an extraordinary salesmen and he is extremely good as what he does. Great experience. I would recommend Martin to anyone. He will get you in the right car, he will not waste your time, and I'm elated about the service I've received.

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Employees dealt with

Martin Ford


Reason For Visit
Sales (New)

"Awesome experience"

Had an awesome experience at west Herr Honda. Especially the salesperson Gerry Signore. No high pressure sales. Also joe Rizzo the GM WAS VERY NICE. gave us lunch!

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Employees dealt with

Gerry signore


Reason For Visit
Sales (Used)

"Excellent!!"

My family and I have both boughten cars at this dealership based on the customer service and quality of vehicles. This time has not only proved that, but exceeded my expectations due to fast and efficient service thanks to Martin Ford and Jim Kelly

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Employees dealt with

Martin Ford, Jim Kelly


Reason For Visit
Sales (New)

"West Herr Honda "

My 2nd west Herr Honda car was a pleasure to get. Everyone was so helpful especially Dave ! I Will definitely be back for my 3rd Honda !

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Employees dealt with

Dave Hoeflich


Reason For Visit
Sales (New)

"Pilot Purchase"

My experience with West Herr Honda was absolutely amazing Gerry Signore and Phil Gonser were truly a pleasure The entire process was so smooth and without a hitch. I would highly recommend this dealership for top notch satisfaction rating 10 out of 10 on all fronts will recommend to all my friends

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Employees dealt with

Gerry Signore


Reason For Visit
Sales (New)

"Very happy with West Herr Honda!"

This is the second time I have bought from this dealership. I have been very satisfied both times and will return in the future. Highly recommended, especially if you work with Heidi Gebler.

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Employees dealt with

Heidi Gebler


Reason For Visit
Sales (Used)

"Buying a pilot 2012touring"

It was a good purchase ,love the all the extras in the touring ,customer service was excellent as always , always use the same dealer and was happy with him

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Employees dealt with

James Yarger
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