I was at another Honda dealership and it was so awful.... I literally called West Herr from the dealer I was at and I said..."I'm trying to buy a new car, I'm having a horrible time, can you help me?" Phil, the sales manager talked to me in great detail and assured me he could help... He was 100% right... I went to his dealership (about a 15 minute drive from the dealer I was at) and by the time I got there, he had a salesman ready to help, the whole thing was a simple, easy process and we were completely satisfied and had a brand new car on order in no time! THANK YOU WEST HERR!
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