West Herr Subaru

Marc and Chuck are completely customer driven; they have taken the time to get to know our family and our car needs. As a result, we are a completely Subaru family principally because of Marc and Chuck's ha taken the time to get to know our family and our car needs. As a result, we are a completely Subaru family principally because of Marc and Chuck's hard work and understanding our needs. What a combination! I only wish there were 10s on the rating: that's the kind of care we've gotten. More

Friendly, prompt, and willing to spend time to address my needs. Did a fabulous job locating the exact car I wanted. Great experience - would buy again in a heartbeat. needs. Did a fabulous job locating the exact car I wanted. Great experience - would buy again in a heartbeat. More

The dealership is located in an easy accessible area and the premises is clean and comfortable. The employees are very friendly and courteous and make your buying experience a easy process. I am looking f the premises is clean and comfortable. The employees are very friendly and courteous and make your buying experience a easy process. I am looking forward to doing business with West Herr in the future. More

I had a wonderful time buying my 2008 Subaru, your entire staff was very pleasent to work with. Marc Nagy was a wonderful salesman, I would refer people to him and your dealership anytime. Thankyou, Linda J staff was very pleasent to work with. Marc Nagy was a wonderful salesman, I would refer people to him and your dealership anytime. Thankyou, Linda Jaffey. More

Though we were Melissa's first sales customers working with Subaru, she did a great job. We were a tough sell as I was not absolutely sure what I was looking for, started with Kia and she took us to Nis with Subaru, she did a great job. We were a tough sell as I was not absolutely sure what I was looking for, started with Kia and she took us to Nissan and Chevrolet. In the end, we decided on the Subaru Forrester and am thrilled. Any questions Melissa could not answer, she went right away to find the answer for us. Thanks to Melissa, the excellent service from her and others involved in the sales process (Amanda was a great help too), we are happy owners of a new Subaru, our first. More

I am sorry I ever bought my vehicle from West Herr! I am sorry I ever bought my vehicle from West Herr! Every experience I've had with west herr has been bad. Every time i come in to get my new vehic I am sorry I ever bought my vehicle from West Herr! Every experience I've had with west herr has been bad. Every time i come in to get my new vehicle fixed or serviced it seems like i need to return for another service appointment, another two weeks wait. When my remote start was not installed correctly, another trip. Didn't have the replacement parts they needed another trip. I have never had one trip to this dealership go well, not one! I have given them enough chances! Don't waste your time at this place. I would not suggest going to this dealer under any circumstances. More

From the first phone call to inquire about the vehicle through the entire process, I have to say that this was a GREAT experience. I recommend West Herr Kia to everyone they were very patient and understa through the entire process, I have to say that this was a GREAT experience. I recommend West Herr Kia to everyone they were very patient and understanding and went out of their way to make sure every question I asked was answered. They were not once pushy, in fact they made buying a new car from them an awesome experience, not to mention the awesome deal I got. I don't believe any of the competitors out there even have a chance against this great company. Trust me don't even waste your time with another company, you too will be 110% satisfied with West Herr... P.S. ask for Lindsay, she is awesome!!! More

The service we received at Kia from Lindsay Romanchuk was outstanding. She patiently worked with us for several hours while we determined what vehicle we wanted to purchase and then she helped us to get a v outstanding. She patiently worked with us for several hours while we determined what vehicle we wanted to purchase and then she helped us to get a very good deal. She never pressured us at all and she was extremely knowledgeable about the cars not only Kia/Subaru but also other makes. A great place to buy a car. More

Lyndsey (Sales) and Matt (Used Car Manager) made a loyal customer out of me. I live 45 miles from the dealership, and because of this, I actually called the dealership to shop for a new car. Not only was customer out of me. I live 45 miles from the dealership, and because of this, I actually called the dealership to shop for a new car. Not only was Lyndsey more than willing to assist, she also supplied me with the Auto Trader guarantee link, which took all the guessing out of the approximate trade in value of my vehicle. Lyndsey and Matt were easy to work with, fun and professional, just the type of people I feel comfortable with spending large sums of money. In addition, I dealt with Sean in Parts. Sean went out of his way to get the answer to my question, and returned my phone call within minutes. I have already bought aftermarket parts from him, and due to his good nature, and willingness to assist, I will purchase more in the future. I worked in the car business for 5 years, but I must say, the impression I have from West Herr Kia is nothing short of outstanding. Lyndsey, Matt and Sean deserve recognition for being superior employees in a business that doesn't often leave positive lasting impressions. Because of these three people, I will be referring all my friends and relative to this family of dealerships.....no matter how far away they live! More

Belinda knew her stuff, was honest and went out of her way to make sure I was happy before I pulled off the lot. She listened to what I was looking for and made sure I got exactly that. Unlike past experi way to make sure I was happy before I pulled off the lot. She listened to what I was looking for and made sure I got exactly that. Unlike past experiences at other dealerships they did not try to force their extended warranties on me. They presented them thoroughly and let me decide. I would highly recommend anyone interested in a Subaru stop in and ask for Belinda. More