West Herr Subaru of Rochester

They walked me thru my whole car buying experience. All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take i All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take it in for a small tire issue and the service team of Nick and Carli helped me get it all sorted. Carli made sure I got the repair made and taken care of by warranty, and even explained some of the tech the service department uses to connect with customers. I really appreciate that all the staff takes the time to help and explain things. Its nice to have service at a dealership I can trust. More

West Herr Subaru of Rochester has a top notch service department and their new location is excellent. Carli took care of every detail and made sure my car was serviced thoroughly and quickly. department and their new location is excellent. Carli took care of every detail and made sure my car was serviced thoroughly and quickly. More

Kaya was awesome to work with she was always on the move and made me very comfortable. I will for sure go back and made me very comfortable. I will for sure go back More

From the minute I stepped on the lot my experience at West Herr Subaru was fantastic! I will definitely buy my next vehicle at West Herr with Beau! I reccomend Beau for your sales consultant, you won' West Herr Subaru was fantastic! I will definitely buy my next vehicle at West Herr with Beau! I reccomend Beau for your sales consultant, you won't be disappointed! More

Like the cars that they sell, what you will find here is quality and reliability. We have returned to the dealership three times. The dealership is housed in a new facility, which only makes the experience quality and reliability. We have returned to the dealership three times. The dealership is housed in a new facility, which only makes the experience more pleasant. They will get you the car you want and make sure you understand how to take advantage of every new feature. More

David C and the WH Team were terrific throughout. David (DJ) was with me from exploring which model Subaru I wanted to negotiating and sealing a deal then introducing me to my new ride. West Herr mad David (DJ) was with me from exploring which model Subaru I wanted to negotiating and sealing a deal then introducing me to my new ride. West Herr made the entire process pretty seamless. I love my Crosstrek. Thank you! More

The mechanic videos what he finds that needs attention and it is immediately available for your review and it is immediately available for your review More

Clean organized spacious and bright environment. Every single employee no matter position was sincerely happy to meet us. Every detail was thoughtfully explained. Coffee and water generously offer Every single employee no matter position was sincerely happy to meet us. Every detail was thoughtfully explained. Coffee and water generously offered. More

The dealership is very clean. Our sales person ( Julia Scofield ) was very pleasant to do business with. She explained all our options on the new car and answered all our questio Our sales person ( Julia Scofield ) was very pleasant to do business with. She explained all our options on the new car and answered all our questions. She was very helpful without being pushy. All the paperwork was completed in a timely manor. We would recommend the dealership and our salesperson Julia to anyone. More

West herr is the best that have experienced. From when you first walk under. Everyone us friendly knowledgeable and follows up in your car even after ourchase. From when you first walk under. Everyone us friendly knowledgeable and follows up in your car even after ourchase. More