West Herr Subaru of Rochester

Was looking for a used car that could handle our growing family. Ray went above and beyond to find the one i asked him to bring to the dealership. Looked at the car and looked great. They found me financing family. Ray went above and beyond to find the one i asked him to bring to the dealership. Looked at the car and looked great. They found me financing that worked for me since i was just finishing bankrupcy. When the car had a issue a couple days later they went above and beyond to fix all the issues for me. Also nick our service advisor and dale gm did so much for me to make things right More

My experience couldn’t have been better. Nick was great to work with and helped me find exactly the car I was looking for at a great rate. Everything was quick and seamless and I couldn’t be Nick was great to work with and helped me find exactly the car I was looking for at a great rate. Everything was quick and seamless and I couldn’t be happier. More

Great people easy to get along with good service fast and efficient advisor very nice efficient advisor very nice More

Andrea brown and the financial manager went the extra distance to help me in finding a great car and the best interest rates. They really listened to me. I don’t know who was more excited over me getting distance to help me in finding a great car and the best interest rates. They really listened to me. I don’t know who was more excited over me getting this car. Thank you for treating me like a real person ❤️ More

The people were great, it was a nice experience. I will be back again in the future. I will be back again in the future. More

Very efficient and professional. Everyone was very friendly and the waiting area was very accommodating. Everyone was very friendly and the waiting area was very accommodating. More

Buying a car was never as easy as working with Nick Bills. He is the best! Bills. He is the best! More

Ray our salesman was awesome! I’ve purchased a lot of cars. The dealership was good but the process is still too long. I’ve purchased a lot of cars. The dealership was good but the process is still too long. More

The West Herr Subaru group went above and beyond to help be get into another Subaru after mine was totaled. Helping on days off and keeping me updated and assured that they were going to be able to get me i be get into another Subaru after mine was totaled. Helping on days off and keeping me updated and assured that they were going to be able to get me into something before my rental was up. Beau is by far one of the best salesmen I have ever dealt with, he is like family. Corrine also was a great help. I will never go to anyone but them! They really care! More

Working with Nicholas to get my 2023 Subaru in top running order was a pleasant experience. Nicholas made sure that everything was taken care of with great customer service. I would highly recommend t running order was a pleasant experience. Nicholas made sure that everything was taken care of with great customer service. I would highly recommend the dealership for sales and service. More