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West Herr Toyota of Orchard Park

Orchard Park, NY

Overview
Reviews
4.7
339 Reviews
Call Dealership (716) 648-4141

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 339 reviews

September 06, 2025

Nice customer service rep. Timely communication. No hassles. No pressure. Did what he said he would do. More

by chuck.7230
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bundt
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August 08, 2025

I always have an exceptional experience, when I come to West Herr! Everyone there, are friendly and go beyond to help you. More

by plmertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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August 01, 2025

Everything went smoothly. Everyone is helpful and friendly at this dealership. Callin did a great job! More

by mjmuraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callin
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July 15, 2025

They never take your concerns seriously. Unless its obviously broken they will take a quick look at it and not go any further. You will get the run around if you have warranty. More

by Stansberrypjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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Jul 15, 2025 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Paul, we would like to look into this further for you. You can reach him at 716-926-7851. Thank you.

July 12, 2025

I was very pleased with the entire Experience at this dearership the sales Team was able to locate the truck I wanted and work out a deal that I felt very good with IActually enjoyed the Entire expe More

by earljj42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Tedesco. Michael Przybyl. Kathryn Finn. Jim Sanchiioni
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July 11, 2025

I was very satisfied with my experience at West Herr Toyota. Bill was very easy to work with and he knew exactly what I wanted. He took the stress out of negotiating and leasing my new Camry. I look for More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vogel Jr
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June 25, 2025

Over 20+ years as a customer at West Herr toyota, we have always had a positive experience. More

by Vmtaf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Lorenz , Owen Hastings, Mike Przbyla
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June 18, 2025

Patrick from West Herr Toyota of Orchard Park. Very well spoken business matter gets right to the point goes over every detail of your car every detail of your contract you want something done tal More

by livebasskn148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy is Patrick's right hand man they work excellent as a team and they're very business friendly anything you need to be done them two are the person you want to talk to
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June 13, 2025

Emily and the rest of the West Herr Team were AWESOME and easy to work! I will be referring them to anyone car shopping! More

by Missy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
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June 06, 2025

Great buying experience. Michael and Courtney were great. I would recommend West Herr to anyone looking to purchase a car. More

by dorthlawrence
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael and Courtney
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