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West Herr Toyota of Orchard Park

Orchard Park, NY

4.8
343 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 343 reviews

October 20, 2025

Easy to get appointment within my time frame. Professional, friendly and estimated completion time was spot on. More

by Coachjohn46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailin
October 19, 2025

I'm from out of town and needed my oil changed and tires rotated. They fit me in their schedule with no problem and were able to pull up my cars record More

by wierzbic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
September 26, 2025

West herr toyota orchard park is a great place to purchase your next vehicle, Cord was especially helpful and attentive in locating the specific vehicle that I was looking for, I recommend this deale More

by patoni82.tb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cord,Bill and Freida
September 14, 2025

Been working with this dealer for 30 years. They are always fair with their customers. I’d recommend them. They have helped me, I’m sure they will help you. More

by carl_koester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception, shop
September 06, 2025

Nice customer service rep. Timely communication. No hassles. No pressure. Did what he said he would do. More

by chuck.7230
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bundt
August 08, 2025

I always have an exceptional experience, when I come to West Herr! Everyone there, are friendly and go beyond to help you. More

by plmertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
August 01, 2025

Everything went smoothly. Everyone is helpful and friendly at this dealership. Callin did a great job! More

by mjmuraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callin
July 15, 2025

They never take your concerns seriously. Unless its obviously broken they will take a quick look at it and not go any further. You will get the run around if you have warranty. More

by Stansberrypjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Jul 15, 2025 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Paul, we would like to look into this further for you. You can reach him at 716-926-7851. Thank you.

July 12, 2025

I was very pleased with the entire Experience at this dearership the sales Team was able to locate the truck I wanted and work out a deal that I felt very good with IActually enjoyed the Entire expe More

by earljj42
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Tedesco. Michael Przybyl. Kathryn Finn. Jim Sanchiioni
July 11, 2025

I was very satisfied with my experience at West Herr Toyota. Bill was very easy to work with and he knew exactly what I wanted. He took the stress out of negotiating and leasing my new Camry. I look for More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vogel Jr
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