All Salespeople
Sales Department
West Herr Toyota of Rochester
Rochester, NY
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 17, 2026
My husband and I had such a great experience working with
Paul. He was incredibly attentive to our needs and interests. He spent time walking through our options, financial scenarios, availability of cars/tr
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by Scott.katelyn
Employees Worked With
Paul Williams
February 16, 2026
I got all pads put on front and back .
That did it in 45 minutes! Amazing! They had extra guys because it was slow being winter time or just slow . I was told there was 3 guys working on m
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by Michael
Employees Worked With
Allen Ong
February 14, 2026
Pre-sale RAV4.
Very disappointing experience. They were disrespectful and dismissive to my daughter, and I ultimately had to intervene. I’ve purchased vehicles for
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by Not West Herr Rochester Toyota
Employees Worked With
Two jerk dudes
2024 Toyota RAV4 Prime
used
Supersonic Red/Midnight Black Metallic exterior
Automatic
All-wheel Drive
2026 Toyota Grand Highlander Hybrid
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive


