Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Toyota of Rochester
Rochester, NY
277 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 16, 2025
I purchased a 2025 Rav 4 plug in at West Herr Toyota of
Rochester. John Dimartino made this a very special deal. Tom Petrie was great to finalize the deal. I will be coming back to this dealer for any purc
More
by rocny1952
Employees Worked With
Tom Petrie
May 03, 2025
I've been coming to the same dealership for 20 years.
I've purchased two cars during those 20 years and always experienced courteous service when talking to the service department and talking to the sale
More
by Jeslocomb
Employees Worked With
Paul Williams
April 30, 2025
Peter M.
Under the mentorship of Shane, was a pleasure to deal with. Peter was very responsive to my request for information about the status of the delivery
More
by william.borrelli
Employees Worked With
Peter M (primary), Shane, Joey and Sentina
Dealership Inventory (135 Vehicles)
2025 Toyota Highlander Hybrid
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
