West Herr Toyota of Williamsville

Traveled over an hour to West Herr Toyota of Williamsville after confirming interest in a vehicle. During my visit, the used car manager, Jason Peters, stated that if another dealer had offered Williamsville after confirming interest in a vehicle. During my visit, the used car manager, Jason Peters, stated that if another dealer had offered me a certain trade-in value, I should ‘go buy it there.’ This was said before any actual negotiation took place. The tone was unnecessarily condescending and unprofessional. I have filed a complaint with West Herr and have yet to receive a response. More

Excellent dealership with amazing staff and customer service. My family has used them for years. service. My family has used them for years. More

excellent, easy experience with Timothy. He was great!! explained the car very well. very comfortable He was great!! explained the car very well. very comfortable More

Excellent service, attentive and patient personal! Recommend to everybody to visit West Herr Toyota at Williamsville Recommend to everybody to visit West Herr Toyota at Williamsville More

I was super impressed with this dealership. I started with just getting service done on my car. When it came to a purchase of a new vehicle I have never been more happy with the prices and proc I started with just getting service done on my car. When it came to a purchase of a new vehicle I have never been more happy with the prices and process. In the past it's always been a chore purchasing a new vehicle. This was so seamless and such a pleasant experience I can't say enough. Tom was great! Much care was taken in understanding the new car features. Very very pleased with my experience. And the fact that West Herr supports many worthy causes just added to my decision to purchase from them. I will definitely be returning to them for any future purchases More

Zachary Krieb, West Herr Collission was very courteous and made sure my car was repaired properly. He was a pleasure to work with and made sure my car was repaired properly. He was a pleasure to work with More

Have been w/ West Herr Toyota (Williamsville )for abt 10 years now. Always excellent service from sales to maintenance! Love my RAV4! Shawn, Tieg & Scott were great! years now. Always excellent service from sales to maintenance! Love my RAV4! Shawn, Tieg & Scott were great! More

Erik was the best salesman I have ever had. He was fun and knowledgeable about all aspects of each car. Kept us updated throughout the entire process. He was fun and knowledgeable about all aspects of each car. Kept us updated throughout the entire process. More

Excelente service and very friendly staff…My car was delivered in the day set for delivery…. delivered in the day set for delivery…. More

I had collision work done Zak was great, I would go to him again, very helpful him again, very helpful More