West Herr Toyota of Williamsville

This by far has been the best car buying experience I have EVER had. Many years ago a father of a friend of mine said: "Try West Herr. Scott Bieler is the most honest, sincere, caring man in the car busi have EVER had. Many years ago a father of a friend of mine said: "Try West Herr. Scott Bieler is the most honest, sincere, caring man in the car business". I never was interested in Fords so I never acted on his advise. When I saw that Scott had brought a West Herr Toyota dealership to Williamsville, I thought I would see about the West Herr "magic" when I was buying my second Highlander and third Toyota. My friend's dad was right! We met Jeff Haase at the Williamsville store and left happy with our new purchase. No hassles, just a great experience. Thanks More

My previous 2007 Camry LE was purchased at Basil Toyota in Lockport. Two weeks ago at my last oil change I sat down with a salesman to look to trade my car in and purchase a 2011 Camry LE. The offer he g in Lockport. Two weeks ago at my last oil change I sat down with a salesman to look to trade my car in and purchase a 2011 Camry LE. The offer he gave me on my car was an insult, especially after giving them my business for four years and getting all of my service done there. So I returned to West Herr Toyota where I had met Shawn Stanley last spring, when originally researching on trading in my car. He remembered me and the type of car I had, which amazed me seeing it was several months ago. He gave me an excellent offer on the trade-in, I returned the next day and finalized the deal, and purchased the 2011 Camry. I then met with Nicole Bottaro, who wrapped up the financial paperwork. She then took the time to explain Toyota's warranty programs, and was extremely helpful and very pleasant. Overall it was a very painless experience going there, and would highly recommend Shawn and Nicole to any perspective buyer. Thank you very much Rich Fatta More

My experience was first class. Tom and his staff were very professional and could answer all the questions that we had. The facility is clean and bright. We were given a tour of the fcilty and revi very professional and could answer all the questions that we had. The facility is clean and bright. We were given a tour of the fcilty and reviewed the service appointments procedurs. Tom handled the transaction regarding our plates and insurance for the vehicle, it was first class all the way!!!! I would reccommend to Tom to anyone interested in purchasing a Toyota. More

Tom Bull was fantastic. After shopping other WNY dealerships we found, once again, West Herrs price to be better than every other dealer, first price, not 3rd offer! Tom made the process SO EASY. We dealerships we found, once again, West Herrs price to be better than every other dealer, first price, not 3rd offer! Tom made the process SO EASY. We drove our new vehicle off the lot cleaned, prepped, registered and financed in hours. It could not have been made any easier. More

Mr. Bull was very straight forward, friendly, and accommodating. My wife and I were treated with respect and Mr. Bull showed an eagerness and readiness to go the extra mile and to answer any questio accommodating. My wife and I were treated with respect and Mr. Bull showed an eagerness and readiness to go the extra mile and to answer any questions that we might have. He was very knowledgeable in all aspects of the sale. Bottom line he put us in an auto that we both liked and at a fair price. Regards Mr. amd Mrs. Doherty More

We purchased a Toyota Highlander on May 3, 2010....Sales Rep was Patricia Esposito..She was excellent...Very friendly; no presssure...A straight shooter...Someone you would want to be your next door neighbo Rep was Patricia Esposito..She was excellent...Very friendly; no presssure...A straight shooter...Someone you would want to be your next door neighbor !!!! Very impressed how my wife and I were treated by West Herr......Toyota Highlander crushes anything comparable from GM, Ford or Honda that we test drove....Re Toyota acceleration problems of the past, the only acceleration I found was myself, going as fast as I can to take advantage of this great Toyota deal....Nicole Battaro, Fin Mgr was also exceptional to deal with...another one you would want in your neighborhood....Those are accolades that are unsurpassed.......Recommend West Herr to anyone....Ken Monaco More

I went to this dealership looking for a new Rav4. They offered a 4% discount. I had no trade in and a sizable down payment. My credit score is 808 and I was ready to buy.Basil Toyota which is about 10 mil offered a 4% discount. I had no trade in and a sizable down payment. My credit score is 808 and I was ready to buy.Basil Toyota which is about 10 miles down the road offered me a 6% discount which was a good amount for a ten mile drive. Basil Toyota wound up giving me an 8% discount and were very friendly. The sales manager at West Herr moved very slightly on price and did'nt want to talk any further. West Herr made me feel like they were doing me a favor by agreeing to sell me a $24,500 dollar car. Truthfully I think they wanted me to pay for their new fancy showroom. I have bought 2 Highlanders and a Camry from West Herr and that meant absoulutely nothing to the sales manager. Needless to say, I won't be buying any more cars from West Herr when I can be treated like family at Basil Toyota! More