West Hills Chrysler Jeep Dodge

No problem with the service, responded to all questions and concerns. Service representative was very helpful and concerns. Service representative was very helpful More

Everyone was beyond friendly and considerate…. all in all a GREAT experience. Thank you Terry very much. all in all a GREAT experience. Thank you Terry very much. More

He took the time to listen to our complaints and didn’t take it personally when we became frustrated. take it personally when we became frustrated. More

Service advisor Lee was excellent! Very knowledgeable, thorough, and organized. Great follow up and communication. Thanks Lee! Very knowledgeable, thorough, and organized. Great follow up and communication. Thanks Lee! More

Have bought 20 new vehicles over past 35 years and service dept is excellent. Terry is top notch. service dept is excellent. Terry is top notch. More

Bought 2025 dodge hornet gt at west hills cjdr on 1/3/26, many malfunctions when took it home. Took to same dealer service on 1/10, wherething working fine, til home, still malfunctioning. Terry, servi many malfunctions when took it home. Took to same dealer service on 1/10, wherething working fine, til home, still malfunctioning. Terry, service advisor was great— calm, courteous, reassuring. Waiting areas clean and good doughnuts, coffee not so good, but plentiful tea bags & snacks and water. Now at close to home dealer trying to get this lemon fixed Should have researched the hornet better, it’s all over the net/youtube about how bad they are😵‍💫☹️🤕 More

I have no words to describe that place. ..horrible service will never return there. Ever ..horrible service will never return there. Ever More

Sales 10/10 Cole Malpass — happy, knowledgeable, no pressure/gimmick, courteous, very professional and helpful, articulate 👍 Finance 10/10 Eli — happy, knowledgeable, no pressure/gimmicks, articu pressure/gimmick, courteous, very professional and helpful, articulate 👍 Finance 10/10 Eli — happy, knowledgeable, no pressure/gimmicks, articulate, very helpful got me Costco membership discount on a 10 yrs extended warranty for 50% off 👍 Manager 10/10 Matt — happy, positive energy, personally came over to shake hand/thx me/update me on progress of sales process 👍 building very clean, bright, plenty of snacks tea/water and doughnuts 👍 AL in Puyallup, WA More

Great buying experience. Came into dealership for a vehicle that was sold the night before, and they helped me into another vehicle that suited my needs. Came into dealership for a vehicle that was sold the night before, and they helped me into another vehicle that suited my needs. More

Great service. Really appreciated the update and the quick service. Team was very knowledgeable on the issues and made sure I understood. Really appreciated the update and the quick service. Team was very knowledgeable on the issues and made sure I understood. More