West Houston INFINITI

Service As usual Brian was able to work my appointment in and coordinated the recommended service without any pressure. Bennie remember me from a previous vis As usual Brian was able to work my appointment in and coordinated the recommended service without any pressure. Bennie remember me from a previous visit which is nice to hear. Good business and group of people. More

My Experience at West Houston Infiniti It was an excellent experience with very professional people. The experience was fast and without hassle you can experience at other car dealers. I It was an excellent experience with very professional people. The experience was fast and without hassle you can experience at other car dealers. I would always buy my car from West Houston Infiniti. You deal with people who really care about YOU. Totally Exceptional! More

Consistently the best service/satisfaction...Bennie Bynum Having worked for a global automotive financial services corporation for 31+ years, which included, visiting dealerships for consultative purposes (in Having worked for a global automotive financial services corporation for 31+ years, which included, visiting dealerships for consultative purposes (in 6 different states), I can honestly state this dealership provides the best top shelf service! Bennie Bynum is, certainly, the most knowledgeable and professional service consultant: bar none. His full disclosure, honesty and attention to detail is exceptional. Their service department executes on-time and I receive a full explanation and review of work completed. Well done and thanks! More

Great salesman! Terry Epps was my sales person and I found him to be incredibly patient, kind and extremely knowledgeable. I have been looking for a car for the past Terry Epps was my sales person and I found him to be incredibly patient, kind and extremely knowledgeable. I have been looking for a car for the past year and kept returning to the Infiniti dealerships. More

Qx30 Terry Epps Terry is a very good and friendly salesman that is looking out for you and not just looking to close a deal. He will go all out for you to get the de Terry is a very good and friendly salesman that is looking out for you and not just looking to close a deal. He will go all out for you to get the deal you need. More

Perfect from the greet and back to the street Great people throughout the service chain, completely organize process, comprehensive communication and delivery as stated with all items to perfectio Great people throughout the service chain, completely organize process, comprehensive communication and delivery as stated with all items to perfection. Thank you West Side Infinity More

Always a great experience Cordial and helpful from when you step on the infiniti property. I have never had an issue at this dealership! They always go out of their way to pl Cordial and helpful from when you step on the infiniti property. I have never had an issue at this dealership! They always go out of their way to please the customers. The waiting area is also very nice with complimentary water, coffee, cereal bars, etc. More

Continued, solid performance by the Second Best Dealership No question that West Houston Infiniti provides great service to its clients. This was a regular service, and I don't take my (now) 5-year-old baby t No question that West Houston Infiniti provides great service to its clients. This was a regular service, and I don't take my (now) 5-year-old baby to anybody else. However, the dealership is still not the equal to Westside Lexus in terms of customer space. There just isn't enough of the facility devoted to the comfort of the service client yet. In terms of servicing the cars, WHI is the best; in terms of serving its customers, not quite so. More

Josh Jacob was very professional and concerned about my car. I gave an excellent review because the service that I received was excellent, professional and caring. Josh Jacob has always handled our situation in I gave an excellent review because the service that I received was excellent, professional and caring. Josh Jacob has always handled our situation in a timely manner and he always sees to it that we have a car to use while our car is being worked on. Mr. Jacob is very friendly and easy to work with. More

Great Service The service I receive at West Houston Infiniti is excellent! I am greeted at my car door and then directed through the process all the way to the wai The service I receive at West Houston Infiniti is excellent! I am greeted at my car door and then directed through the process all the way to the waiting area. My daughter loves coming with me just to hang out in the waiting area! My Service Agent is Benny Bynum and he is awesome! He always finds a way to service my car on my schedule which is quite hectic! He is upfront with me on cost and helps to prioritize services that are needed. If my service will take longer than an hour, I get a loaner car to get me back on my schedule! Working with me on my schedule is paramount to me and why I keep coming back! More