West Houston INFINITI

20,000 mile oil change/service Smooth + friendly service and completed in the hour appointment. Did more than I was expecting and pleased it was all inclusive and complimentary ser Smooth + friendly service and completed in the hour appointment. Did more than I was expecting and pleased it was all inclusive and complimentary service! Made my day!! More

Everything perfect! They called me when they received the car and they called me when the car was ready with a car wash included. Thanks a lot Infiniti Outstanding serv They called me when they received the car and they called me when the car was ready with a car wash included. Thanks a lot Infiniti Outstanding service More

Very Pleasant Car Buying Expirience We came in armed with what we thought was plenty of knowledge from internet research and 3 vehicles we were sure we would be interested in. We were co We came in armed with what we thought was plenty of knowledge from internet research and 3 vehicles we were sure we would be interested in. We were completely wrong but Russell Graves asked all the right questions to match us with the perfect car. No high pressure here, just put us in the right vehicle with the right numbers and asked for the sale. Jose Carrasco worked with us on the trade of our G37 and we quickly got to the number where we were comfortable. Hart Oshman, the GM, stopped by to introduce himself and let us know he was available if needed. Ki Yoon was our finance contact and he took his time to help us through our options and be sure we understood everything. We arrived late so all this took them to well past closing time but never heard a single gripe about taking up their Saturday night. This dealership is the perfect example of how things should work. More

Excellent service...Highly recommend I have purchased/leased my last 4 cars with Terry Epps at West Houston Infiniti. I highly recommend both Terry and West Houston Infiniti should you b I have purchased/leased my last 4 cars with Terry Epps at West Houston Infiniti. I highly recommend both Terry and West Houston Infiniti should you be in the market for a new car. Everyone in the dealership from Terry Epps in sales to Hart Oshman the general manager to Norman Issac in the service department will take exceptional care of you and your vehicle. More

New Infiniti QX60 We came in to look at potential new car to purchase. The Sales Representative (Edward Perales) took his time to explain the various cars and SUVs avai We came in to look at potential new car to purchase. The Sales Representative (Edward Perales) took his time to explain the various cars and SUVs available, showed us all of the features and options available. And answered all of the questions we had, Took my wife and myself for a test drive. Was very patient with us (my wife has some hip damage so was very patient in helping her find the right vehicle with her disability as she was going to be the primary driver) and helped us to negotiate a really good deal. Would highly recommend him to anyone considering a new purchase. More

Oil change & flat All of the services I got were free since I had the tire protection plan. Free oil changes which are nice too. Infiniti always gives great service. All of the services I got were free since I had the tire protection plan. Free oil changes which are nice too. Infiniti always gives great service. More

Excellent!!! I took my car in for an issue with the seat beat and an oil change. Bob greeted me in a super friendly manner and then Bennie helped with paperwork a I took my car in for an issue with the seat beat and an oil change. Bob greeted me in a super friendly manner and then Bennie helped with paperwork and get me into my AMAZING loaner car. The work was wonderful and I was so impressed by Bennie's professional and exceptional service! THANK YOU SO MUCH!!!! More

Review of West Houston Infiniti Everyone at West Houston Infiniti was really easy to work with - Jack went above and beyond to ensure I was a happy customer. I will be back to buy my Everyone at West Houston Infiniti was really easy to work with - Jack went above and beyond to ensure I was a happy customer. I will be back to buy my next car with him. More

Top rated sales and service Experience has been exceptional from purchase all the way through utilization of service department over the last three years. Purchase and servic Experience has been exceptional from purchase all the way through utilization of service department over the last three years. Purchase and service experience far better than other high-end dealers I have experienced in the past More

15K Service This dealership has always treated me with courtesy. Never any high pressure sales. My service appointments have always been done quickly and they d This dealership has always treated me with courtesy. Never any high pressure sales. My service appointments have always been done quickly and they do a great job servicing the car. More