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West Houston Subaru

Houston , TX

4.5
94 Reviews

17109 Katy Freeway

Houston , TX

77094

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Showing 94 reviews

October 01, 2023

In the time I have been in Texas (I am from CA caring for a family member, I have found your staff and the services rendered to be excellent. I would like to commend especially Mr. Diego Rivera. This youn More

by pate1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
September 20, 2023

Jonathan Rachal and the team at West Houston Subaru were incredibly helpful and made the grueling process of purchasing a new car very simple and efficient. I love my new car and feel supported by the whol More

by christa.andrepont
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rachal
August 22, 2023

I had a great experience with West Subaru! Everyone was courteous, helpful and respectful. I was never pressure to make a purchase and Vince Ramacca took his time with helping me make the righ More

by Martinezam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Ramacca
July 26, 2023

Had a great buying experience with Johnathon, we absolutely love our new Subaru and any future needs we will continue to shop with West Houston Subaru!! More

by kati3todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rachal
July 17, 2023

Great customer service and fast service. Staff is very friendly y courteous, reasonable prices and they have sneaks for you to eat while waiting! More

by Lilopaisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, not completely sure
July 11, 2023

This is the best dealership we've gone to so far. Personnel are pleasant. The place is nice. The sales rep (Errol) is awesome. Call him, text him or set an appointment with him. Regardless, you will More

by Petey Dog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol
June 20, 2023

Customer service was outstanding, including keeping me informed on part availability, working with my schedule and providing a loaner car. Also, it was nice to be assigned a rep that I was able to get in More

by jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
June 19, 2023

They never answered me. Not my email and they didn’t call me back. They suck More

by ricardo57gallegos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
June 07, 2023

The entire dealership staff are friendly and professional , a great place to buy a car ! More

by candybill.1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Wolfe
June 06, 2023

the service department is top rate, wait area is clean and they kept me updated on the service More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember the name of employee i worked with
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