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West Point Lincoln

Houston, TX

4.9
163 Reviews

11666 Katy Freeway

Houston, TX

77043

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Showing 163 reviews

August 04, 2025

West Point had very competitive pricing and was very Professional. Would recommend them to anyone More

by ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammi
August 01, 2025

Jonathan is very knowledgeable and easy to work with. Very helpful. Went out of his way to work with my wife and me. More

by foosemichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
July 31, 2025

Pleasant employees, fast service, professional service, clean and comfortable waiting area, Reliable service, washed car More

by Vickiegrammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
July 31, 2025

My service agent, Jesse, was extremely helpful & always got back to me. The person delivering the car was great too. I’m so impressed with Lincoln’s staff & will stay with West Point Lincoln for many y More

by Nevaresd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
July 25, 2025

Been using their service dept for over 20 years. Marcus is great and takes great care of our car repair needs! More

by Leh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
July 24, 2025

The service representatives are professional, pleasant and the work done on my auto is excellent. More

by maryapoulos91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe in the Collision department and Arthur in Service.
July 18, 2025

Fantastic service always on time and doing what’s best for the customer. Love working with West Point Lincoln. Awesome company. More

by Debibryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
July 18, 2025

Whether sales or service, this dealership is wecolming and honest with a comfortable waiting room More

by DDSv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Felder
July 17, 2025

The salesman was very helpful, he brought my new vehicle to me and picked up my trade in since I was unable to come to the dealership. I would certainly recommend West Point Lincoln for all your needs. More

by linda0299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amachi
July 17, 2025

Marcus, the service advisor is extremely helpful and personable. I had a recall I had actually forgotten about and he called to remind me to get my vehicle in. The service at West Point Lincoln is top n More

by elizabethfay321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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