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West Side Garage, INC. - Service Center

Berlin, WI

4.8
240 Reviews

240 Reviews of West Side Garage, INC. - Service Center

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July 11, 2019

Great service! They are my hometown dealer. Always friendly and helpful. They explain the work to be done and follow up when the work is complete. The entire staf More

by johnkristen6166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene
July 09, 2019

Disappointed Bob Hogan didn't get back to me on an ongoing issue. I may need to contact dealer ownership. He said he would call me back next day but failed to do More

by MHOPKINS3
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

nice service I went to west side in am, got an apt in pm and car was done that day. Still under warrenty so didn't cost anything. What could be better More

by DBLOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

Good service I have always been treated with respect from the service department at Westside Gm in Berlin and I have dealt with for years. Thank You More

by PACKERZR_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys sitting at tht service desk. Jeff and the others and the girls in the service office.
June 27, 2019

Awesome Took the 2019 Equinox in for its 1st oil change. Was done in less than an hour and no issues noted. Service advisor noted it is a new vehicle and eve More

by chevysslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
June 25, 2019

check out noise I stopped to make an appointment because of a noise in engine when starting up and they said they would be able to get me in right away. They gave m More

by rose.mcgrath.rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2019

Excellent my vehicle with all the repairs needed. West Side has always been very friendly and accommodating. My vehicle needed repairs and with the added complication of dealing with two different in More

by PENNYNIGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy. Courtesy vehicle and paperwork.
June 17, 2019

Took way too long for an oil change. I brought my vehicle in for an oil change and tire rotation. I ended up being there for almost two hours. I’ve been to many other dealerships for serv More

by ffjim73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June 17, 2019

Problem still there The problem still is there. We went to Appleton to Sunday on Hwy 41 as soon as we were going the speed limit the service engine light came on again. More

by MMB0
Recommend Dealer
No
Employees Worked With
June 15, 2019

service on the tailgate Paul the body guy was great in getting the suv ready for us. Looked great when done Took a day longer then what he said but was waiting for a part More

by NHOPP57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schetter