Westboro Toyota

My car was hit by a truck on a Saturday afternoon. We were able to drive directly to Westborough Toyota but the service department had been closed for 25 minutes. A service rep and a mechanic were talkin were able to drive directly to Westborough Toyota but the service department had been closed for 25 minutes. A service rep and a mechanic were talking when we arrived. The accident had just happened and both of them took the time to listen to what happened and were able to pry open the car door to get my husband out. Let me emphasize that both of these men were "off the clock". They offered to bring me into the building, which was air conditioned, to sit down and they would get me water or OJ. They were so kind and accomodating. But, that has been my experience every time I have had the car serviced there. It is just amazing but every person you deal with is cheerful and helpful. They even prevented me from spending money by discussing an issue and showing me what to do. What business does that? My only regret was that I did not purchase the car here. I found out the hard way that you need to research the dealers and service departments before you buy from them. I have never dealt with a car dealership as good.I will ALWAYS bring my car here and my next purchase will be from Westborough Toyota. More

I gave this rating because I believe that the dealership could have given me the internet price. Even though they said they could not. Other wise I was pleased with the way I was pleased with the profesiona could have given me the internet price. Even though they said they could not. Other wise I was pleased with the way I was pleased with the profesionalism of staff. The internet price was 15,300 amount I paid 15,677 More

When I walked into the dealership I was grreted with a drink and was asked if i needed a snack. I call that service. I did now have to deal with my rep dealing with 3 customers at the same time. Kevin drink and was asked if i needed a snack. I call that service. I did now have to deal with my rep dealing with 3 customers at the same time. Kevin was very low key and not pushy. He was willing to test ride every car that i wanted. It was a great experience and I have already reffered 2 people to the dealership. More

BEST Sales Experience I have ever Had!! I will be buying all my cars from Westboro Toyota. I look forward to do more sales with Mike Martin, he was a strait shooter and never tried to push any car on my Wi all my cars from Westboro Toyota. I look forward to do more sales with Mike Martin, he was a strait shooter and never tried to push any car on my Wife and I. We went with a 2010 Yaris, and WE LOVE IT!! Thank you Mike! More

When i walked in this dealership i did not think i was going to buy a car. Until Kevin Lucia my sales person came up to me with great friendlynesss and started asking what kind of car i wanted. He knew going to buy a car. Until Kevin Lucia my sales person came up to me with great friendlynesss and started asking what kind of car i wanted. He knew everything about the cars and was great about all the facts on the cars. I would recommended Kevin anytime to anyone that is interested in buying a new or used car. He has a good sense of humor and great people skills. He knows how to deal with prices and knows how to make you feel comfortable with him. He is not like other sales people at other dealerships that push you into buying one he is a great guy. More

This dealership was by far the most pleasant, informed and professional dealership I have EVER experienced. Each employee I dealt was more amazing than the next one. Erik Thorsen from the Service Dept. w and professional dealership I have EVER experienced. Each employee I dealt was more amazing than the next one. Erik Thorsen from the Service Dept. was extremely helpful and took the time to explain the Tacoma maintenance schedule. Paul Havens was incredibly informative about my new vehicle. Again, I have never even come close to the "buying a car" experience that this staff provided. Bottom line: Anybody would be out of their mind to buy a Toyota from any dealership other than Westboro. More

On Saturday, July 17th, I was driving from Western Mass to Quincy when I heard a rattle coming from under my Matrix. The further I drove, the louder the rattle became. Concerned about breaking down, I st to Quincy when I heard a rattle coming from under my Matrix. The further I drove, the louder the rattle became. Concerned about breaking down, I stopped at Westboro Toyota hoping they would help. The service department was very busy and I feared I would be spending the better part of the day there. Ken, the service advisor, was very understanding and promised to help as best he could. Fortunately the problem was minor and easily repaired; but the very best part for me was that within an hour and a half, I was once again on my way to Quincy. The fast, efficient, and courteous help I received is something I will not soon forget. I would recommend the Westboro Toyota service department to anyone who lives in the area and drives a Toyota. Once again, thanks Ken and crew for all your help. More

I have been a loyal customer of this Dealer since moving to Central Ma. 9 years ago. I am a professional women, who normally doesn't deal with these dealings, ie buying a car or taking car for maintenace. to Central Ma. 9 years ago. I am a professional women, who normally doesn't deal with these dealings, ie buying a car or taking car for maintenace. I feel so welcomed at this dealership. Service and Price are un-believeable. I suspect I will never venture elsewhere. Toyota has been the only car for me since left the hospital environment and became a Visiting Nurse in 1990. My Toyota was ALWAYS dependable, and at suc a cost-savings. THANK YOU!!!!!!!!!! More

The salesmen were friendly, knowledgeable, and weren't pushy while I was making my decision. More importantly they offered me the best price for my new car. It was a great dealership, and I will definite pushy while I was making my decision. More importantly they offered me the best price for my new car. It was a great dealership, and I will definitely recommend them to anyone looking for a great car and a great experience. More

What I liked about this dealership is they actually listened to what I needed. They sold me what I WANTED not what they had in stock. Also it was the first car I've purchased and they took their time listened to what I needed. They sold me what I WANTED not what they had in stock. Also it was the first car I've purchased and they took their time to go through the process step by step for me. This is the only dealership I will go to in the future. More