Westbury Jeep Chrysler Dodge RAM SRT

I purchased a 2007 GC from a lovely lady Regina who no longer works there, shame too she was easy on the eyes. The purchase went smoothly and was very happy. This was when the dealership was at a differen longer works there, shame too she was easy on the eyes. The purchase went smoothly and was very happy. This was when the dealership was at a different location in a small building. Now they are a few blocks from where they use to be in a brand new building. But I'll get into that later. The Service department is a nice distance away from the dealership but it didn't bother me. The service department staff was always amazing to deal with. Loaners whenever I requested although the loaner appointments would be further into the future than a service appointment without requesting a loaner. But I think that may be anywhere. The waiting area is nice, comfortable chairs, computers, wifi, tvs. They have a really smooth operation going on over there, very organized. You'd think you were at a bmw or mercedes service department. Kudos for that. I recently went back into the dealership to get pricing on a 2011 GC. It was a completely different experience. I was a "walk-in" just came in after test driving a bmw across the street. Was curious was the price on the jeep was before I signed paperwork on the BMW. I met with this young guy who seemed like he just started. They appraised my car, never told me what they were offering for it. When I asked him he said he'd have to go to the "DESK" and find out. The desk is where the managers sit to give pricing etc. They are the brain of the operation, the sales people are just middle men. Anyway, he came back and gave me an around number. He then said well the deal isnt going to work because of your pay off and what we are giving you. I said well I'm going to put 10,000 down. He replies oh well I guess I should have asked you that. I'm saying to myself, I might as well just walk out now, but I really wanted a price. So he comes back with this piece of paper and turns it facing me. Its like a dealership made up paper in how they present numbers to you. So the first row may be a lease, the 2nd may be a finance etc. So my quote was on the 5 or 6th row. It pretty much was your monthly payment will be between XXX and XXX the numbers don't matter they werent terrible and the gap was only about 10-15 a month. But it was a balloon payment for 59 months with a final payment of 12k for the 60th month. I told him I just wanted a straight out lease. He said the payment would be a lot higher and kept insisting this was the best way to go. I was like oh whatever, what interest rate is this based on? he didn't know and didnt go to the desk to ask. I asked what is it based on perfect credit? usually when numbers are presented to you the dealership will always assume you have a perfect score 750 fico or higher. He said its based on decent credit, i said what is decent credit, he replied you know. I said well my score is in the high 600's low 700's i want a number that will reflect what I will get approved for. I pretty much gave up at that point because I just felt like it wasnt the same dealership anymore from when I brought from them 4 years ago. Not saying beware but saying becareful. Chrysler financial is no more so they have to go to credit unions, gmac, and others to finance and lease their cars. I could see that as being a hassle. More

i had a great service everyone was very kind i have got all my question answered professionelly and i love the new jeep i just purchase with those guys.Couple of things i did not like are the interest rate all my question answered professionelly and i love the new jeep i just purchase with those guys.Couple of things i did not like are the interest rate is higher than it was with prior vehicule and they did not give me a second key!!! More

I was a car manager/salesman for over 13 years and recently retired due to a medical illness. I did not sell Jeeps. I shopped around to get a good deal and went to a few dealerships. I was referred to recently retired due to a medical illness. I did not sell Jeeps. I shopped around to get a good deal and went to a few dealerships. I was referred to Westbury Jeep by a friend. They knew that I had sold cars. I was very impressed with this dealership in how they did their business. Both the salesman Irving & Finance Manager Arnie bent over backwards to put a deal together for me that met my needs. They were friendly, professional & knew their product. They made me feel at home. I only wish that my previous dealership would have been run this way. I will refer this dealship to my family & friends. As I live on Fire Island, all my neighbors must drive an SUV. And the car of choice is Jeep & will certainly tell them about Westbury Jeep. More

As you know buying or leasing a new car can be very unnerving for most people. Micheal Goldberg a Salesman at Westbuy Jeep removes that uncomfortable feeling of negotiating the purchase or lease of a n unnerving for most people. Micheal Goldberg a Salesman at Westbuy Jeep removes that uncomfortable feeling of negotiating the purchase or lease of a new car. He is friendly, warm and honest which is a rare combination for most salesman.I would highly recommend both Westbury Jeep and especially Micheal Goldberg if your thinking of buying or leasing a New Jeep. More

After researching the car I wanted, I went to Westbury Jeep because I didn't want the stereotypical "car dealer" experience. Working with Michael Goldberg & Arnie Price was even better than I hoped. I g Jeep because I didn't want the stereotypical "car dealer" experience. Working with Michael Goldberg & Arnie Price was even better than I hoped. I got a great deal on a new car, and they gave me a great offer on my trade-in. I've never felt more comfortable buying a car. Their patience & professionalism really eliminated all the usual anxiety with making such a big purchase. I'll be going there again when my wife is ready to buy her car. More

I purchased a Chrysler 300 in August of 2009 from this dealership and the service and support I got from the sales side was outstanding, but that's to be expecting when you're buying the car. Since the dealership and the service and support I got from the sales side was outstanding, but that's to be expecting when you're buying the car. Since then, I've had some issues with the vehicle, most notably a recurring issue with the Tire Low Lamp coming on. I brought this to the service location and was helped very thoroughly by Carmine, he had the tires filled air and I was on my way. A few days later, the light came on again, I brought it back and Carmine was extremely helpful and had them look at the sensor to correct the problem. A few days later, the light came on again... brought it back to Carmine who was extremely helpful and found that the problem was in the fact that I had actually had a nail in my tire which caused some damage, so I had to get a new tire. This past week I started getting the same tire low lamp on my car and figuring that it had to do with the cold air we've been having, I filled it up myself and the lamp went off. 2 days later the lamp came back on. I called Carmine who set up an appointment for me, had me come in and quickly and easily took care of this for me, I ended up having another nail in my tire. In life, things happen... apparantly Im a magnet for nails in my tires, but what's important is that things are taken care of and resolved before they become an even bigger nightmare for me to deal with. Carmine has consistently done an excellent job resolving all of my issues and always makes my coming to their service department a pleasurable experience. In today's world where people are more often quicker to complain than compliment and with us in a time of Holiday spirits, I hope this letter finds its' way to one of his bosses so they can factor his stellar customer satisfaction into a nice holilday bonus. Brian Oakes More

I am more than pleased to write this reccomdenation on behalf of Westbury Jeep. My Salesman Thomas McNamee went out of his way to take care of us on every level. In addition, I got what I believe was the behalf of Westbury Jeep. My Salesman Thomas McNamee went out of his way to take care of us on every level. In addition, I got what I believe was the best deal available. Tom was attentive, informed and very eager to accommodate us in every aspect of the sale. In addition, our financing was handled by Arnie Price. Another consumate gentleman in every way who made sure we were treated with a level of professionialism very seldom experienced at an Automobile Dealership. I would recommend that anyone looking for a new or used Jeep, Dodge or other vehicle check with Westbury Jeep first to recieve a level of service second to none. With confidence. Mitch G More

Last weekend I decided that the time had come to start the long and arduous task of looking for another used Jeep Grand Cherokee after having put 100k miles on my '99 Jeep. After trips to 3 other NYC area the long and arduous task of looking for another used Jeep Grand Cherokee after having put 100k miles on my '99 Jeep. After trips to 3 other NYC area Jeep Dealerships I walked into Westbury Jeep without very high hopes of finding a decent selection to choose from, knowledgeable/friendly salesmen, or the right deal at the right price. From the second Boli, my salesman, introduced himself I knew I was in the right place. Boli went out of his way to first figure out what it was I was looking for, and then only showed me vehicles (dozens!) that fit that exact description. He's the true consummate professional - as was their Business Manager, Eric Schoenfeld. Needless tosay I walked out of their showroom later that same day with a down payment on my 2007 Grand Cherokee. From start to finish I could not have asked for a better, more enjoyable and professional experience that what I encountered at Westbury Jeep - as a lifelong Jeep driver, I can proudly say that they will be my Jeep resource from here out! More

Michael did a good job of determining my needs and then explaining the merits of the car that I ultimately purchased. There was never any undue pressure. He understood that I didn't want to get involved w explaining the merits of the car that I ultimately purchased. There was never any undue pressure. He understood that I didn't want to get involved with the 'Games" of having the sales manager come out and talk with me etc. and that never happened. This was one of themore pleasant experiences of purchasing a vehicle. More