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Westown Ford Lincoln
Jacksonville, IL
1,822 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,822 reviews
May 15, 2026
I hatecshopping for vehicles, every part of it! However Peter and Cierra made my experience great! I was in and out in like 3 hrs. It was such an easy process! Cierra knew i was nervous because of However Peter and Cierra made my experience great! I was in and out in like 3 hrs. It was such an easy process! Cierra knew i was nervous because of dings on credit... I only got 1 inquiry!! I got my perfect car that had everything I wanted! And a great deal!!! More
by sca7733
Verified Customer
May 09, 2026
Vicki did a great job. Everything was explained very simply. No pressure. Pam also did a great job. Everything was explained very simply. No pressure. Pam also did a great job. More
by scheerer0
May 07, 2026
Their compassion, listening ear, and knowledge put me and my family in a safe vehicle & to me that speaks volumes!! I am VERY pleased. my family in a safe vehicle & to me that speaks volumes!! I am VERY pleased. More
by d.andersen1
May 07, 2026
Loved everything about my experience at westown ford. Would definitely recommend this place to everyone. Would definitely recommend this place to everyone. More
by lauriegaba63
May 04, 2026
Quick, they made things easy to understand even washed my car and put gas in it before I drove off the lot 10/10 do recommend car and put gas in it before I drove off the lot 10/10 do recommend More
by katweiler.bluffs
May 03, 2026
Salesman provided great service and follow up. Wasn't 'pushy' as some can be, very timely in his responses. When completing the paperwork, I didn't feel like it was a drawn out procedure. At times Wasn't 'pushy' as some can be, very timely in his responses. When completing the paperwork, I didn't feel like it was a drawn out procedure. At times, other dealerships feel like they are trying to cook you and wear you out by the end of the process. Very efficient process overall! More
by Bpine15
April 27, 2026
Great dealership to work with. Everyone extremely helpful and they are not just about the sale. Everyone extremely helpful and they are not just about the sale. More
by kathymiller515
April 25, 2026
Kindness with knowledge! !! Over the top in service & understanding. Patience without pressure. Super group of employees! !! Over the top in service & understanding. Patience without pressure. Super group of employees! More
by joann.kern4
April 20, 2026
Experience was great. Made us feel like we were important to them and that our time was valuable so they make the whole process as easy and quickly as possible. Made us feel like we were important to them and that our time was valuable so they make the whole process as easy and quickly as possible. More
by john.taylor5209
April 19, 2026
We purchased a 2018 Ford Escape with just over 50,000 miles and in excellent condition from Westown Ford and the experience was great. Our salesperson Wade Muller was very helpful and knowledgeable. Eve miles and in excellent condition from Westown Ford and the experience was great. Our salesperson Wade Muller was very helpful and knowledgeable. Everyone was very friendly and helpful. We got my Dad a really nice car he is comfortable to drive. More
by mdriver12
