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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.7
752 Reviews

752 Reviews of Westown Ford Lincoln - Service Center

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April 24, 2020

The service department was very thorough with my vehicle. Thank You for taking care of the recall as well as oil change and replacing the rear brakes. More

by tesa118
Recommend Dealer
Yes
Employees Worked With
Chad
April 22, 2020

New Truck in for service The shop was not busy, I was able to get my serviced and was on my way. I've bought several vehicle from Westown and have always been pleased. More

by jstapscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann, Nick Xamis, Joe Inendino
April 18, 2020

took care of recall had recall on explorer and they got it in and addressed it in a timely manner even with covid 19 going on. even let inside building More

by landbharb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
April 16, 2020

I have bought a few cars from Westown over the past 10 years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues a More

by lynnbohlmann524
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

We dropped off the car the night before, paid for the service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks More

by jmccmurphy.jm
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Everything was great very timely and quality work. Facility was very clean and up to date. Many friendly faces and seem willing to go the extra mile. More

by jdd1971
Recommend Dealer
Yes
Employees Worked With
Service department
March 28, 2020

Great dealership for service. Staff is very professional and knowledgeable in servicing your vehicle. A no hassle experience from dropoff to pickup. Highly recommended for all your sales and service needs. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Chad, Joe Inendino
March 27, 2020

Everyone is always so nice and helpful. They always work hard to fix your vehilcles problem. I appreciate that. My car always come back looking awesome. More

by christie.singleton
Recommend Dealer
Yes
Employees Worked With
Brad in the service department , Nick Xamis
March 25, 2020

Long time customer I have been a long time customer of theirs. They have quick service and offer you a free ride back to work and will pick you up when your car is fin More

by leslie15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 20, 2020

Awesome as always From sales to service, Westown Ford Lincoln is awesome. The Westown team always put the customer first. Service is provided in a timely, efficient, co More

by njm.1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Baptist and the Service Department steam.