White Plains Honda

I visited White Plains Honda on May 9, 2025, with the intention of purchasing a pre-owned vehicle. What should have been a straightforward car-buying experience turned into one of the most unsettling and intention of purchasing a pre-owned vehicle. What should have been a straightforward car-buying experience turned into one of the most unsettling and unprofessional encounters I’ve ever faced. I am compelled to share this review to warn others and address the deeply troubling behavior I experienced, which I believe may have been racially motivated. Upon entering the showroom, I was initially greeted by a friendly salesman who assisted me in browsing vehicles. We reviewed options on the computer, and he showed me three cars, two of which I liked. However, I expressed that I needed time to think and process my decision before committing. This is a reasonable request in any significant purchase, yet it triggered an alarming reaction from the manager, who I believe was named Ivan Rados (though I’m not entirely certain of the name). The manager’s response was shockingly aggressive. He employed manipulative tactics to pressure me into making an immediate decision, which felt coercive and disrespectful. When I stood my ground and decided to leave, he escalated the situation by shouting, “Don’t ever f***ing come back to this place again!” in front of other customers and staff. This outburst was not only unprofessional but also deeply humiliating, especially as it occurred in a public setting. As a person of color, I am left questioning whether this treatment was influenced by racial bias. The manager, described as a white individual with a European accent, displayed behavior that felt discriminatory, particularly given the lack of any provocation on my part. I was polite, engaged, and simply exercising my right to make an informed decision. The hostility I faced has left me shaken and reevaluating whether my background played a role in this treatment. This experience reflects poorly on White Plains Honda’s management and customer service standards. No one should feel attacked or unwelcome when exploring a purchase, and such behavior from a manager is inexcusable. I strongly urge the dealership to investigate this incident and address the conduct of the individual involved. For others considering this dealership, I recommend extreme caution. Based on my experience, I cannot trust that White Plains Honda fosters a respectful or inclusive environment. I am exploring my options for further action, including filing a formal complaint, and I encourage anyone who has faced similar treatment to speak out. This kind of behavior must not be tolerated. More

Extremely Disappointing Experience - Avoid This Dealership I recently had a very negative experience at white plains Honda and I strongly advise against doing business with them. The behavior I Dealership I recently had a very negative experience at white plains Honda and I strongly advise against doing business with them. The behavior I encountered from one of their staff members, “””Ivan Rados”””” was completely unacceptable. During my visit, he made offensive and derogatory comments, including discriminatory remarks towards people of color. This kind of behavior is not only unprofessional but also deeply disrespectful. I would have hoped that a professional car dealership would foster an environment of respect, inclusivity, and customer service. Unfortunately, that was not the case here. I cannot in good conscience recommend this dealership to anyone, especially considering how poorly I was treated by one of their employees. If you're looking for a dealership that values professionalism and respect, I suggest avoiding white plains Honda altogether. More

I had an extremely disappointing and unacceptable experience with Ivan at Honda dealership. The individual was rude, aggressive, and openly hostile, raising his voice and yelling when we expressed he experience with Ivan at Honda dealership. The individual was rude, aggressive, and openly hostile, raising his voice and yelling when we expressed hesitation about purchasing a car through him. Even worse, his behavior included racist undertones, making the entire interaction not only uncomfortable but deeply offensive. This is not how any customer should be treated, regardless of whether they choose to buy a car or not. I urge the management to take immediate action to address this kind of unprofessional and discriminatory behavior. No one should be made to feel disrespected or unsafe while shopping for a vehicle. More