Back

White's Ford - Service Center

Orrville, OH

4.6
297 Reviews

297 Reviews of White's Ford - Service Center

Sort by
July 12, 2023

My first experience a few years back was AWFUL! !! This last experience was 5 star!! Service was AMAZING!!! More

by jeweliej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Plant
July 07, 2023

Very friendly staff and patient with explaining what is actually wrong with the vehicle. Extremely better service than palotta ford in wooster More

by Lorin.Gibson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names but service dept is 5 stars
July 06, 2023

Provided no information about service. Brake life, tire tread, filters, etc. would probably have service done somewhere else next time. More

by richardbcheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change service person
July 06, 2023

Service advisor hang up on you. Technican only takes 4 times to fix vehicle by forgetting to plug back in components More

by TriCountyRenovation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
July 04, 2023

Excellent service by both Justin and Karl to solve the problem. I would recommend this service department. More

by WJSTURGEON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin & Karl
July 04, 2023

Prompt, courteous personnel. Great quality work. Able to get me in quickly. Gave me a ride to/from dealership while my car was being serviced. Great experience! More

by bearclaw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
July 03, 2023

tech was very pleasant , got me right in and completed my service very quickly. nice experience all around will come back when i need more work More

by C.wright1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown service tech
July 02, 2023

Did a recall on my maverick to replace headliner. There were some fingerprints left behind but nothing too bad. I have found them to be a dependable service center overall. More

by nbracken7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center - Kurt and Justin
June 30, 2023

White’s staff was very efficient and attentive. Helped with all questions and concerns about operations of car. More

by duhler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Maibach
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Pleasant and friendly service workers. Checked pricing if new tires and gave a print out to compare. More

by Bdhoover58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept
...
27
...