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Wichita Falls Ford

Wichita Falls, TX

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22 Reviews

5401 Kell Blvd. W

Wichita Falls, TX

76310

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Showing 22 reviews

March 25, 2021

Apparently the service department has no problem lying to the customer. Kept my truck for 3 weeks and 3 days for a 2 day job More

by Consumer
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
January 19, 2021

Absolute worst customer service. Everything is great until you buy a car and are out the door, then they forget who you are. Left our CDs in the CD changer and Troy, who we bought the care from, wouldn More

by kwk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy and Russell
December 16, 2020

I like the truck I purchased, which is the true bottom line. The only issue I had was listening to them downgrade my trade in. The first offer was less than $3000 .They gave it a cleaning put it on the l More

by Bruno81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Inman-Salesman, Fayez Fares-Finance was Good
November 12, 2020

They were very friendly and accommodating, they stayed past close to help us finish the paperwork. They understood the wants and needs we had in our new vehicle, and worked with us on pricing. Very easy t More

by Harrelsont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Z, Ashton J
October 18, 2020

In August 2020 I purchased via the internet a 2019 4Runner. This was a cash deal for almost $37,000. I bought this sight unseen so I relied on the dealership totally. I had a trucker pick up th More

by usmc3122
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Talked to many employees.
October 06, 2020

Great job good experience there. Will be a return customer.great sales and service..prices were as good as I could find anywhere in texas. More

by Scully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aron p
August 10, 2020

Jimmy pulled me in with the video on email and I liked my salesman Sean. He was knowledgeable about the vehicles and had a nice disposition. this was my second car purchase there. More

by Cclaus
Recommend Dealer
Yes
Employees Worked With
Sean, Jimmy.
July 19, 2020

Got the car i needed I was looking for a car for my grand-kids to get ready to enter the driving part of their life. I wanted something not to large but easy to handle. Th More

by patriot_bds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Atkinson, Ashton Jones, Fayez Fares
June 28, 2020

Great buying experience! Ashley and Fayez were super easy to work with. Fastest purchase I have ever been involved with at a dealership. I highly recommended!! More

by teenag
Recommend Dealer
Yes
Employees Worked With
Ashley Collins, Fayez Fares
July 03, 2018

Curtis Hannah You were wonderful!! Thank you !! My son and I can feel completely safe in our new car and I cannot thank you enough for that ! More

by Jessicanppp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Hannah