Wilkie Lexus

Finally. . . a truly professional car buying experience! My wife and I experienced a truly professional car buying experience at Wilkie Lexus: courteous, detail oriented, and focused on OUR needs. Our consu My wife and I experienced a truly professional car buying experience at Wilkie Lexus: courteous, detail oriented, and focused on OUR needs. Our consultant, Duy Tran, made our purchase a truly pleasurable experience. We recommend him in the highest possible terms. Of course, Duy needed the support of the entire Wilkie team. A truly amazing group from the General Manager on down. The next time we are looking for a vehicle, this is where we will turn first. David Carr More

Would Never Recommend Them to Anyone!! Never going back!!!! I was going to this dealer for years. I actually brought my first leased car from them. But since 2010, there service has become poor. Took my car to I was going to this dealer for years. I actually brought my first leased car from them. But since 2010, there service has become poor. Took my car to get serviced and had to get new breaks and rotors front and back. A couple months later, the pin falls out of my break caliber do to the mechanic not securing the pin back properly. Instead of owning there mistake, they tried to say it was where and tear. After speaking to several certified mechanics. It was not wear and tear, it was the mechanics failure to secure the pin and it ended up falling out to which i could have got into an accident or something. They made me pay for the repair. So 1,500, for the first repair, almost 500 for the second repair. Note that while the second repair was being done i requested that they make sure the breaks and everything were fully functional. About a month later I had to go back to them and now I need new breaks and rotors again in the front because the breaks were grinding against the rotors, but they just said not long ago that there was nothing wrong, when they charged me for the pin that fell out. So in a span of 7mths, I was charged twice for front breaks and rotors, and a rear break caliber that was all there fault. I would never return to this dealer again. I have recommended and have had friends purchase vehicles from this deal. I would never do it again. More

Great Customer Service As a business owner I believe that Great customer Service is what separates you from the rest. The customer service I received from Duy Tran and Wilki As a business owner I believe that Great customer Service is what separates you from the rest. The customer service I received from Duy Tran and Wilkie Lexus went beyond the call of duty. Duy went to bat for me and got me the best deal and followed it up with a great communication throughout the term of my lease. He even offered to give me a ride home after the lease terminated. Wilkie Lexus is very fortunate to have Duy, his passion for the brand and especially the customer. More

Pleasant Stressfree Buying Experience because of Jeff Bergen I bought a re-certified 2013 Lexus ES300h from Wilkie Lexus at atleast $5,000 below book and market value. The sales team of Duey and Jeff Bergen got I bought a re-certified 2013 Lexus ES300h from Wilkie Lexus at atleast $5,000 below book and market value. The sales team of Duey and Jeff Bergen got me the best possible deal and excellent financing rate available. It was a sweet pleasant experience and I am recommending to all my family and friends to Jeff Bergen. More

Second time highly satisfied Buyer at Wilkie lexus I leased a RX 350 from Wilkie lexus after two months shopping on net and internet pricing. Jeff Bergen the General Manager was the best in beating all I leased a RX 350 from Wilkie lexus after two months shopping on net and internet pricing. Jeff Bergen the General Manager was the best in beating all the deals on internet including different States. I would highly recommend the dealer and top of the all The Jeff Bergen. This is my second Lexus from him and would continue buying from Wilkie Lexus. My two other friends also leased Lexus too from Jeff Bergen. More

Pleasant Buying Experience because of Jeff Bergen I bought a re-certified 2013 Lexus ES300h from Wilkie Lexus at atleast $5,000 below book and market value. The sales team of Duey and Jeff Bergen got I bought a re-certified 2013 Lexus ES300h from Wilkie Lexus at atleast $5,000 below book and market value. The sales team of Duey and Jeff Bergen got me the best possible deal and excellent financing rate available. It was a sweet pleasant experience and I am recommending to all my family and friends to Jeff Bergen. More

love wilkie I bought an es350 at great price thanks to Sharief. Also had service done and they even changed oil free of charge. Plus they dropped and picked up ve I bought an es350 at great price thanks to Sharief. Also had service done and they even changed oil free of charge. Plus they dropped and picked up vehicle from home. Best dealership. Cherry hill lexus refused to do drop off service when called for oil change. More

Worked with Nick for several weeks to find a car. Told him exactly what I wanted. Finally there was a car being traded in that sounded like what I want. I stopped by on a Friday to look at it. Wouldn't him exactly what I wanted. Finally there was a car being traded in that sounded like what I want. I stopped by on a Friday to look at it. Wouldn't you know just 5 minutes before I got there the car went into the body shop for sap on the roof. This is a 2012 lexus SUV with 16,000 miles on it, and they can't get sap off of the roof. He told me to come back on Monday for a test drive. On Monday I called back to see if I could drive the car. Oh, bad news Nick tells me, someone came in over the weekend and put a down payment on the car, While it was in the body shop!!! That was the last straw. He knew on Friday that the car was going to be so,d to someone else and I doubt it was even in the body shop at all. The woman at the front desk there is rude and snobby. There is absolutely no parking, and when you want to see a car they have to go all over creation to find it. It is the worst dealership I have ever dealt with. The people are phony and they will lie through their teeth to try to get a sale. DO NOT USE THIS DEALER...THEY ARE HORRIBLE. After I put a review in line, they called me and tried to apologize....fat chance that is going to change anything. Then last week they sent me this creepy package to my house. They are pathetic! More

I have been going to this dealership for many years servicing my 2006 RX 350, which was excellent. I purchased a new ES 300h with Trung. This was the best experience I have ever had purchasing a car. M servicing my 2006 RX 350, which was excellent. I purchased a new ES 300h with Trung. This was the best experience I have ever had purchasing a car. My salesperson, Trung Tran, was very knowledgeable, polite and honestly couldn't have been better. Every interaction with the dealership was excellent as well from the sales team through the service department. High, high recommend this salesperson and this dealership. More

Recently I had an opportunity to work with Trung Tran during the process of purchasing 2013 RX350. I was also working with two dealerships during this time. Overall, I must say, Trung gets the highest ma during the process of purchasing 2013 RX350. I was also working with two dealerships during this time. Overall, I must say, Trung gets the highest marks from me for his customer service skills. He was very friendly and polite, prompt with answers to my questions and overall very curteous. I know for a fact, he called me couple of times during his days off to follow through with some of my questions. I would whole heatedly recommend Trung to anyone who is in the market to buy a car. Thank you Trung! I wish you lots of success in your career. Suseela Yalamarthy 989-996-0409 More