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Wilson County Hyundai
Lebanon, TN
1,220 Reviews
Going strong since 1927, Wilson County Motors in Lebanon, TN is committed to delivering outstanding customer service and satisfaction to our customers in the Lebanon, Nashville, Murfreesboro, Mt. Juliet, Hermitage, Watertown, Smyrna, and the surrounding communities. We understand that during the current economic climate consumers want businesses that will be there for them now and down the road. Wilson County Motors is just such a company. We have survived depressions, economic slumps, a world war, and a myriad of conditions in between. You can rest easy that we will be here next year and the year after that.
Our service department is second to none! Our technicians and service consultants provide not only high-quality repairs done right - the first time, every time - at a very competitive price but also know our customers personally. It is the goal of our entire staff to ensure that all our customers are treated with respect and as if they are family. Our certified master technicians are highly trained in all the complex systems that are used by today's latest vehicles. We are ready and eager to help you with the ongoing care and maintenance of your vehicle.
Genuine Hyundai Parts and Accessories are available through our stellar parts department. Our staff has decades of experience to assist you in finding the right part for your do-it-yourself job or the perfect accessory to make you vehicle stand out from the crowd. We stock hundreds of thousands of dollars in parts. Chances are we have the part you want in stock and can have unusual parts available quickly - often within 24 hours.
We hope you find what you are looking for on our web site. We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle, parts, or service for you. On this site you will find our complete new inventory, our complete pre-owned vehicle inventory, finance information,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,220 reviews
January 06, 2024
I had some issues with the service department that left me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I understood the exactly what the issue was. He apologized and took ownership of the situation that was caused by a former employee and he assured me that he would do everything to make the situation right. Randy was great and restored my respect for this dealership. I greatly appreciate his service and dedication! I recommend this dealership because of his commitment and outstanding professionalism. More
by bevans8840
Employees Worked With
Randy Jackson
January 06, 2024
Dylan Coleman is very friendly and helpful. He did a great job communicating and answering our questions. He did a great job communicating and answering our questions. More
by dacia.graham
January 05, 2024
I can't say enough positive things about Wilson County Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the servic Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the service department out to a framed tent for the service advisors to work from, and temporary waiting area for service customers, the service provided is still top notch! Professional, friendly, knowledgeable. The service advisors listen carefully to what the car needs to have serviced. Randy is frequently available and jumps right in to answer any questions I have. The techs perform their duties efficiently, making note of anything they find that might need further attention. Randy goes above and beyond to make sure my car is taken care of completely. I have been a Hyundai customer at this dealership for over 15 years and will continue to buy from them and get all my service done with them. They are the BEST! More
by laurie.young54
Employees Worked With
Randy Jackson
January 05, 2024
Everybody was nice and seemed honest, I didn't feel they were rushing me to purchase anything or trying to push a sale just to make money were rushing me to purchase anything or trying to push a sale just to make money More
by jmiller10555
January 05, 2024
Dylan was awesome and went above and beyond to help me get exactly what I wanted from my experience get exactly what I wanted from my experience More
by brendandoherty410
January 05, 2024
Always a great experience. Matthew was so good on our last vehicle purchase I went straight to him via text earlier in the week and bought our newest car with him that Saturday Matthew was so good on our last vehicle purchase I went straight to him via text earlier in the week and bought our newest car with him that Saturday. More
by jmunoz87
December 27, 2023
Sales staff is always professional and knowledgeable. Bobby Raines was our sales contact and he is the best. He made sure that I understood the entire process and made sure I made a decision that was in Bobby Raines was our sales contact and he is the best. He made sure that I understood the entire process and made sure I made a decision that was in my best interest. I have and will continue to buy all my vehicles at Wilson County Hyundai! More
by Johna McLemore-Raines
December 23, 2023
Rob Crockett did a great job while we were looking for a new car. He was very thorough in reviewing various cars that would meet our needs. We eventually did purchase a Santa Fe Calligraphy. new car. He was very thorough in reviewing various cars that would meet our needs. We eventually did purchase a Santa Fe Calligraphy. More
by MHerron
December 22, 2023
Excellent staff,…always remember you when you come back. Sales and service is outstanding! An outstanding dealership to do business with. Sales and service is outstanding! An outstanding dealership to do business with. More
by Simplyme
Employees Worked With
Other Employees :
Randy Jackson
December 20, 2023
Our sales person Dylan is awesome! We love him. He’s a honest sales man that cares about what we want. He’s not pushy at all. We love the whole Hyundai team from Wayne to Bobby! Keep u We love him. He’s a honest sales man that cares about what we want. He’s not pushy at all. We love the whole Hyundai team from Wayne to Bobby! Keep up the great work guys! We already purchased two cars from them and more to come! More
by Ann
