Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wilson County Hyundai
Lebanon, TN
1,220 Reviews
Going strong since 1927, Wilson County Motors in Lebanon, TN is committed to delivering outstanding customer service and satisfaction to our customers in the Lebanon, Nashville, Murfreesboro, Mt. Juliet, Hermitage, Watertown, Smyrna, and the surrounding communities. We understand that during the current economic climate consumers want businesses that will be there for them now and down the road. Wilson County Motors is just such a company. We have survived depressions, economic slumps, a world war, and a myriad of conditions in between. You can rest easy that we will be here next year and the year after that.
Our service department is second to none! Our technicians and service consultants provide not only high-quality repairs done right - the first time, every time - at a very competitive price but also know our customers personally. It is the goal of our entire staff to ensure that all our customers are treated with respect and as if they are family. Our certified master technicians are highly trained in all the complex systems that are used by today's latest vehicles. We are ready and eager to help you with the ongoing care and maintenance of your vehicle.
Genuine Hyundai Parts and Accessories are available through our stellar parts department. Our staff has decades of experience to assist you in finding the right part for your do-it-yourself job or the perfect accessory to make you vehicle stand out from the crowd. We stock hundreds of thousands of dollars in parts. Chances are we have the part you want in stock and can have unusual parts available quickly - often within 24 hours.
We hope you find what you are looking for on our web site. We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle, parts, or service for you. On this site you will find our complete new inventory, our complete pre-owned vehicle inventory, finance information,
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,220 reviews
May 12, 2023
This department has declined almost as far as it can go with the employment of front-facing employees who have no business dealing with the public. I purchased my 2015 Sonata Sport from WCH. I have used with the employment of front-facing employees who have no business dealing with the public. I purchased my 2015 Sonata Sport from WCH. I have used WCH as my service center for most of the years since that purchase. The morning of my 8 AM routine maintenance appointment, I was first in line to report & check in. Ryan was the check-in staffer--pleasant and welcoming. After over an hour waiting for my vehicle, I stepped into the service department to enquire about the progress of my service (formerly, the wait for service was not so protracted). I was then forced to interact with Ms. Destiny Davis--a human who appears to despise other humans; at least her behavior toward this customer indicated that attitude. Ms. Destiny Davis' demeanor immediately exuded extreme dislike for this customer--it radiated off of her and right to me--the only person in front of her as she referred to me in 3rd person. Ms. Destiny Davis maintained her rude, ungracious, smile-free behavior as she concluded my transaction by attempting to overcharge me for services rendered. Ms. Destiny Davis refused to look at me during the entire completion process which required some verbal communication as I asked about specific items on my invoice. Perhaps Ms. Destiny Davis is related to the owners of WCH, which explains her employment there. I will not return to WCH for the routine maintenance of my Hyundai. If I purchase another Hyundai, it will not be at WCH. Sadly, Ms. Destiny Davis is the reason I will now take my business to ANY OTHER Hyundai Service Center. When WCH informs me that Ms. Destiny Davis is no longer employed as customer service personnel, I could return; but that option is highly doubtful. More
by nikkia628
Employees Worked With
Destiny Davis
March 14, 2023
Service was terrible. Apparently they are understaffed and too lazy to call people with appointments to reschedule when they are over two hours behind. Apparently they are understaffed and too lazy to call people with appointments to reschedule when they are over two hours behind. More
by Rtbrady61076
Employees Worked With
Randy Jackson
March 08, 2023
It was time for my wife to get a new car. We went to Wilson County Hyundai . The sales team was A1 . Bobby thanks for all your help. The car is exactly what she wanted she loves it. Great ca We went to Wilson County Hyundai . The sales team was A1 . Bobby thanks for all your help. The car is exactly what she wanted she loves it. Great car, great price, happy wife. What more could you ask for. More
by timrainesm
February 15, 2023
Love dealing with Bobby and Wilson County Hyundai as a whole! They are friendly and very knowledgeable. We Highly Recommend!! whole! They are friendly and very knowledgeable. We Highly Recommend!! More
by me4mosa
February 14, 2023
Had a great experience at this dealership. Every person I came in contact with was friendly and welcoming. Bobby was amazing! I dreaded the car buying process but he made it so easy. He answer Every person I came in contact with was friendly and welcoming. Bobby was amazing! I dreaded the car buying process but he made it so easy. He answered all of my questions and was very honest. I did not feel pressured to make a purchase at all. Bobby genuinely cares about his customers, I would recommend him and this dealership to anyone in the market! More
by Jurigney
September 08, 2022
Easy in, easy out , Over all pleasant experience. All the staff was very helpful today All the staff was very helpful today More
by jamesthroneberrysr
August 27, 2022
Bobby was great, professional, courteous, and friendly. No pressure, no hype… glad to have been a customer for my daughters ‘24 Elantra Hybrid Limited. No pressure, no hype… glad to have been a customer for my daughters ‘24 Elantra Hybrid Limited. More
by Jimman2117
August 14, 2022
Great sales staff. A pleasant experience in all respects. Will recommend Wilson County Auto to others. A pleasant experience in all respects. Will recommend Wilson County Auto to others. More
by Snkneal
June 25, 2022
I traded my car in and bought a new Hyundai from Wilson County Hyundai in Lebanon, TN. This was the best car buying experience I ever had. I know I got a good deal and was in and out in 2 hours. Sales Mana County Hyundai in Lebanon, TN. This was the best car buying experience I ever had. I know I got a good deal and was in and out in 2 hours. Sales Manager, Louis Brenkman made it easy and pleasant. Sales Consultant, Dylan Coleman knew everything about the car, and explained it’s technological features. Business Manager, Tom Harmon also made the paperwork quick and simple. I bought a lot of cars over the years, but this was my first time dealing with family owned Wilson County Hyundai. I would definitely recommend you give them a try, I am certainly glad I did. Barry M More
by barmah135
June 22, 2022
Great outfit. Very knowledgeable team and easy to work with. Would highly recommend to my friends and family. Very knowledgeable team and easy to work with. Would highly recommend to my friends and family. More
by Dougrider89
