I was recently in the market for a "new" used car to replace my '02 Toyota Camry. I had been searching the internet for a week or two, when I happened to find one I was interessted in at Wilson Toyota. When I first called the dealership, I spoke with Tony. However, when I got there, he was already a customer, so he introduced me to Joe. I was impressed from the minute I walked in. First of all, there was no "I talked to her first, therefore she's MY customer" from Tony. That, in itself, was impressive. Then, as Joe and I began talking and eventually taking the car for a test drive, it became apparent that this was not your typical high pressure car dealership/salesperson. I ended up trading in my '02 Camry for an '09 model and absolutely love it. Being that it was a used vehicle, the car had a few little scratches and a slightly deeper key scratch on the passenger door. Joe referred me to David at Auto Works, just up the road, to see what he could do for me. David was amazing. My new car looked great for an '09, but now it looks like a 2012! Joe emailed me a couple of days after I drove away with my new car just to check in and thank me for coming in to Wilson Toyota. Then, he called me yesterday to follow-up and find out if I had had a chance to take my car to David. As a former salesperson myself, this type of high-level customer service is very much appreciated. I'm already looking forward to purchasing my next vehicle from Joe in a few years! Thanks, Joe!
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