My Review Of Windsor Nissan:
Went there in Feb to lease a car, they did not have the car, but had to order it, gave them 2500 deposit to John Millicone, sales manager they told me car would be there in about 8 weeks. Agreed when I order the car for lease terms of $265 per month for 39 months, and hence they order car. When car arrived, the took my old car back from lease, showed me the new car, explained all the new features, then when back in to sign the paper, when they did the 'BAIT AND SWITCH" WITH ME. Now Phil Slater, another manager come to my desk, and say sorry we cant give you this car for $265, its now $375 per month for your lease. I said we already had agreed the lease terms 2 months ago when i gave you my deposit which you had for 2 months, and we agreed then. Phil said sorry, we made a mistake, the MSRP was different, and we didnt factor in the sunroof, which is a blatant lie, as the car was order by them in February. I walk out of the dealership without the car I ordered , they had locked me in but never intended to give me the agreed price. Now its time to sue them for breach of contract. Avoid this place like the plague, you cant even get a call back from anyone, tried to cal John Mollicone several times to resolve theis, evn my wife when there to speak with him, was told John was fired and not there, then I call up the same day, and was told John was busy with a customer and he worked there, left a message for him to call me, and he never did. Left a message with owner Marcie Mcguire as well to resolve this, she never called as well. Do yourself a favor, go to Acme or Pinebelt where you at least get an honest deal. PS. this was my 3rd car I was leasing from them, nice way to treat a repeat customer!!!!
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5/8/2014 1:47:19 PM
Thank you for taking the time to leave us a review on Edmunds. We really appreciate all feedback from our customers. We ordered a vehicle for you because it was not in stock. Unfortunately when your vehicle arrived, you were not happy with the current programs Nissan was running. Every month there are new programs and we cannot go back several months. It is what Nissan offers during the time you take physical delivery of the vehicle. I am sorry it did not work out. If there is anything we can do for you in the future, please do not hesitate to contact us.
Thank you, Windsor Nissan
5/8/2014 3:39:00 PM
Your manager agreed to the lease terms in Februrary to lock me in, I clearly told John I would pick the car up elsewhere if he could not guarentee the price, he guarenteed me in writing that the lease would be 265, not 375, you played a shell game with me. Nice answer but you breach the written contract you gave me in February for 265. I told John that I would walk to another dealer if he could noit guarentee me the 265 price, he assured me if gave him the deposit I was locked in to the lease terms in February, you . You are totally unethically and I guess a judge will need to review the contract of terms, let them decide if A customer orders a car and does not know the proce on it till it shows up. Sorry to say John Mollicone and Phil Slater are not trustworthy people. See you in court my friend for breah of contract, I have a contract saying 265 a month and we are locked in, otherwise I would have never ordered the car from you.