The dealer is hilarious, but not in a good way. I made a trip to Windsor Nissan to test drive a blue 2007 Mini Cooper that has been on their lot for over 3 ½ months. The drive to the dealership was the highlight of my experience.
During the test drive a part fell off of the car (roof mounted antennae), the finance person is as dishonest as they come, and they have their own employees write five star positive reviews on the Google review website pretending to be customers (Brooke Obrien - Internet sales, Ivan Hay - Finance, Amy Marceca - Sales). At least try to hide the fact you work for the company (like Alex Xela) if you are going to lie to potential customers. By the way, I flagged the posts for Google to remove due to their conflict of interest policy.
During my experience with the finance guy I had everything I could do to not burst out laughing because of all the BS he was spewing. The first number I was provided by the sales person was just a monthly payment number. Not helpful if you are an intelligent person and notice the fact that the payment is far too high. I asked for the actual numbers and was shown a hand written piece of paper with four numbers (price, doc fees, non-previous customer price increase and trade-in amount). Again, not helpful. I asked for the interest rate and numbers again. This time the finance guy came out and tried the pressure sell. He tried the far too old "What payment do you want" trick along with other stereotypical used car finance guy moves. Never once did he show me the actual finance sheet that I wanted to see. Given the monthly payment increase over what it should have been, it was probably due to some kind of extended warranty that he was just adding on.
He then told me that I had to trade in my car if I wanted to secure financing through him. I know I have less than perfect credit, but trying to strong arm me into giving them my car for a ridiculously low price so that they can make even more money off of me is not a move that is ever going to work – at least on someone with an IQ over 50. What I found strange was the fact that he thought it would be a good idea to have this conversation on the sales floor. My credit is not great and it is nothing that I am ashamed of (duh, I am posting it for millions of people to see), but it is very unprofessional to discuss one customer’s poor credit in front of everyone in the dealership. That conversation should always take place in an office.
My advice to anyone going to Windsor Nissan (assuming you have no other choice) is to put a car finance app on your phone and begin punching in the numbers as they are spewing them at you. You will be a more informed customer and it will prevent you from being swindled by this less than reputable dealership. Better yet, go to a real car dealer. You know, like a Lexus dealer, and buy a CPOed vehicle from them. Why? At least they are honest about what is going on. I once asked the finance guy at the Lexus dealer why the parts at Lexus were lower than the local Toyota dealer (Toyota and Lexus share the same parts). To my surprise I was told “Because we get you on the front end.” This conversation happened while I was waiting to sign the paperwork on the second car I was buying from his dealership. I love honesty and I especially loved the cars I bought from him.
I Recommend This Dealer:
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