Windward Ford of Hawaii - Service Center

Would appreciate their being able to wash car/vacuum interior before return to me. Will Soong, Very good on customer service and Mickie/Cashier, very friendly and efficient. interior before return to me. Will Soong, Very good on customer service and Mickie/Cashier, very friendly and efficient. More

Service was good, they told us how long it would take to complete the work. The work took longer than expected and they notified us of the new completion time. There online system kept us informed. complete the work. The work took longer than expected and they notified us of the new completion time. There online system kept us informed. More

I came in first thing in the am with a battery problem-- no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! More

Service center is OK, but dealer (and Ford) make it nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that w nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that will use, add to, or reset points. Is it all a scam? More

Get there early and you’ll be in and out with asome of the best customer service the best customer service More

Dealership did an excellent job servicing my vehicle. Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable re Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable regarding my vehicle. Great job!!! More

Great staff. While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without proble While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without problems at this time. The technicians also kept me informed of their work. More

Austin was amazing. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. More

Always great service and a lot of team work goes into that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corpor that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corporate’. Plenty of Aloha at Windward Ford service Dept. for both the customers and for each other / all their teamwork shines through. More

Treatment and price is completely lacking from previous owners. The previous service team and ownership was great to work with. owners. The previous service team and ownership was great to work with. More