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Windward Ford of Hawaii - Service Center

Kailua, HI

4.3
699 Reviews

699 Reviews of Windward Ford of Hawaii - Service Center

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October 17, 2024

Great staff and service communication. There were problems found and explained. Having the appointment system definitely a plus as well. More

by DonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I called and scheduled a 10am appt for an oil change - first service of new car. I asked how long service for a simple oil change and the response was about 45min. The service clerk recommended I check More

by mfoutch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alaina Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Since Angela Wong started at Windward Ford I have seen improvements. She explained there will be a new service center & excited about that. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Ivy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Angela Wong at provided exceptional service! She was attentive, patient, and genuinely cared about our needs. More

by Klinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Windward Ford is a great dealership with awesome service and friendly, professional staff! Highly recommend! More

by mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Angela was very professional and welcoming to us! Knows what she’s talking about and was able to answer all of our questions/concerns. More

by nixsan2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I love the Windward Ford team! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! More

by co22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the More

by kisamuk
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Caringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Will in service was very helpful and sincere. Explained service in advance. Thank you will! More

by LEGROSD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will doing in service
October 03, 2024

Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. More

by ANDREWBONSER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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