Winn Volkswagen

Great staff experience Our experience at Winn was outstanding. We were approached right away by Damien when we walked in the door who was patient and informative. The manage Our experience at Winn was outstanding. We were approached right away by Damien when we walked in the door who was patient and informative. The manager provided a good lease price and Ray was efficient with the financing. Overall we are happy customers!!! More

Fast, efficient, and professional. Great services provided by staffs from sales to financial manager. They work for the best interests of customers and are knowledgeable about the field Great services provided by staffs from sales to financial manager. They work for the best interests of customers and are knowledgeable about the fields they are servicing. More

service I have been going to this dealership for the last 12 years. Still going there. This is my 3rd VW. Have always been taken care of. Would recommend this I have been going to this dealership for the last 12 years. Still going there. This is my 3rd VW. Have always been taken care of. Would recommend this dealership to others. More

Winn VW I asked for several things to be done. Oil change, check AC, trunk was falling by on my head, Bluetooth staticky (sp), phone address book not hooking I asked for several things to be done. Oil change, check AC, trunk was falling by on my head, Bluetooth staticky (sp), phone address book not hooking up to car. AC needed service and oil was changed. They decided my trunk was working fine, no need to fix. Don’t have my vents pointing at the Bluetooth speaker, otherwise they couldn’t find anything wrong. Address book still not linked phone-car. So they had my car for 6 hrs and decided what they wanted to fix. Oh, and said the MDI cable was discontinued when i dropped it off. At pick up they said i could order one. So, i left with no cable still. Oh and I never received a call my car was ready. But was told I did. Later apologized for that. More

Always Professional and Helpful! WinnVW has always been very helpful and professional. Their Team is very detailed oriented and they welcome questions to make sure you understand the WinnVW has always been very helpful and professional. Their Team is very detailed oriented and they welcome questions to make sure you understand the issue with your car. More

90,000 mile service to VW Jetta 2013 I would appreciate it had my back up taillight not working could have been discovered and fixed. True it would have been helpful had I mentioned this I would appreciate it had my back up taillight not working could have been discovered and fixed. True it would have been helpful had I mentioned this. Here’s the deal. I dropped my son off to pick up his car at Foreign Auto Repair. They replaced this back up light for me. Free. No charge for bulb nor labor. Now you can’t beat this! More

Best Used Car Purchase Experience I've been going to WINN VW Dealership in Newark, CA for service of my 2010 CC for a while. This is my first car-purchase experience and it was very e I've been going to WINN VW Dealership in Newark, CA for service of my 2010 CC for a while. This is my first car-purchase experience and it was very enjoyable. I like the family-own, family-run culture. My questions and needs were addressed in a friendly and professional manner. Throughout the process, It did NOT have the typical large dealership's "sharks-circling-victim" feel. Special shout out to Anthony (G.M.) and his team. I ended up getting a 2016 VW Tiguan. More

I had a positive experience at Winn VW I recently bought a Golf at Winn, and on the whole it was a great experience. Unlike other dealers they were willing to negotiate a bit (though it was I recently bought a Golf at Winn, and on the whole it was a great experience. Unlike other dealers they were willing to negotiate a bit (though it was a bit drawn out), and the salesman was very friendly. They've been very helpful so far. More

Amazing Experience! Over the weekend I leased my first Volkswagen! I had always leased my cars through Mazda and I intended to lease with them again until I went to Winn Over the weekend I leased my first Volkswagen! I had always leased my cars through Mazda and I intended to lease with them again until I went to Winn Volkswagen. From the moment my husband and I walked in I was greeted by salesman, Nyguyen Le and owner John Winn. They were extremely nice and welcoming, unlike my previous experience with Mazda. I test drove a Volkswagen SEL. The salesman, Nguyen, was extremely knowledgeable about all the car’s features and answered all my questions. At no point did I feel pressured to buy and that’s something I appreciated. The Volkswagen SEL drove smoothly and it’s interior was everything I was looking for. The entire leasing experience was great from beginning to end. I recommend to all my friends to go to Winn Volkswagen if they are looking for a new car and exceptional customer service! More

Very poor customer service policies Repeatedly unable to replicate my problem/fix the issue. While the car is at the dealership, they do not provide loaners. No rentals. No reimbursement Repeatedly unable to replicate my problem/fix the issue. While the car is at the dealership, they do not provide loaners. No rentals. No reimbursement for rentals. No pickups (while car is with them). When I asked how I would get to the dealership without a car, I was told to Uber! They did make a "special exception" and picked me up though. This is not my first car.. but definitely one of the worst experiences with a car dealership. More