Wolfchase Chrysler Dodge Jeep Ram

I've been bringing my Charger for service to Wolfchase Chrysler/Dodge since my original purchase in 2006. I have never had a bad experience with their service department. I've always found them to be hone Chrysler/Dodge since my original purchase in 2006. I have never had a bad experience with their service department. I've always found them to be honest, very personable, thorough, competent and professional. I have no reason to give such a glowing review other than I've become a fan of this dealership simply because of the way I've been treated and the quality of the work done. I can't finish this review without giving very high marks to Tim True, my service representative. Over the years I've probably been taken care of by all of the Reps at one time or another and my experience has always been the same. Great customer service! From the time of my original purchase many years ago until now, I'm one very happy customer! More

Very friendly & seemed genuinely concerned about my door & key fob problem.He set up an appointment & repairs were made. the key fob had to be special ordered, but it didn't cost me any thing out of m door & key fob problem.He set up an appointment & repairs were made. the key fob had to be special ordered, but it didn't cost me any thing out of my pocket. I will use this dealership for all my Chrysler needs. More

Too long for initial contact back from service adviser. Slowly greeted when dropping off. reason for visit was tire presure light came on. solution was to replace 4 tpms sensors, at a cost of $60 each, b Slowly greeted when dropping off. reason for visit was tire presure light came on. solution was to replace 4 tpms sensors, at a cost of $60 each, because of weak battery, and batteries can not be replaced without replacing entire sensor. I have had similar issue with dodge in past, when defective part became a recall item, they figured out how to replace only the part that was defective, but when consumer is paying, thye do the most expensive route. Batteries going at 4 years in TPMS sending units all at same time sounds suspicious to me. More

I bought a Chrysler Sebring from Wolfchase Chrysler Jeep Dodge Ram in 2005. The Sebring has been a very good car for me. The car has not needed much service but when it did need service, the service departm Dodge Ram in 2005. The Sebring has been a very good car for me. The car has not needed much service but when it did need service, the service department at Wolfchase Chrysler Jeep Dodge Ram did a great job. They have remained friendly, attentive, efficient and timely -- everything you would want from your automotive service department. More

We purchased our 200 in March 2012. We weren't even looking to purchase that night, and we were treated so well by Luster and the sales team, and were given a deal we couldn't refuse we decided to pull looking to purchase that night, and we were treated so well by Luster and the sales team, and were given a deal we couldn't refuse we decided to pull the trigger! Since then we have had our vehicle serviced twice (regularly scheduled maintenance) and the service department has been outstanding! Jeremy and his services manager bent over backwards to make sure everything was taken care of in a timely manner and when I asked about a brake squeak, they immediately took care of that! Great product, but more importantly, OUTSTANDING soup to nuts dealership. More

My recent experience with the service department at Wolfchase Chrysler Dodge Jeep Ram was extraordinary. I have avoided using dealers' service departments in recent years due to the usual attitude that Wolfchase Chrysler Dodge Jeep Ram was extraordinary. I have avoided using dealers' service departments in recent years due to the usual attitude that if only they could fix my car, they could ignore basic courtesy and get by with marginal work. However, only an authorized dealer could replace the BCM in my 1998 Caravan, so to Wolfchase Chrysler we went. All of the employees I met were extremely courteous. They kept me advised of the progress of the repair and alerted me to a probable delay in the return of my van. When there was a problem with the van the day after the repair, I expected to be told that it was unrelated to the repair (as in previous times). Mr. Montgomery (Service Manager) dealt with me courteously and went far beyond my expectations to resolve the situation. I will not hesitate to take my van back for future repairs. My only reason for selecting #4 for the price rating is the high cost of the part. More

I have dealt with this dealership for over a year now and they are first class. They take care of all my needs both in service and when I purchased my new vehicle. Thanks Pete for all the help you have giv they are first class. They take care of all my needs both in service and when I purchased my new vehicle. Thanks Pete for all the help you have given me! I give them 5 stars! More

The "service" department at this stealer-ship should be avoided at all costs! I've had service done at this location a number of times, at I highly inflated cost I might add, because I expect the should be avoided at all costs! I've had service done at this location a number of times, at I highly inflated cost I might add, because I expect them to be trained on how to do it properly. NOT THE CASE HERE!! I took my 08 RAM truck in for spark plugs, oil change and radiator flush. Trusting that they would know what they were doing I didn't bother to investigate everything under the hood upon my trucks return. A week later I had a check engine light so I investigated to find that my air intake system was just lying on top of the engine unassembled and disconnected from the filter box! I have an aftermarket intake on the truck but come on! My 5 year old could have put it back together! To make matters worse a few weeks later I noticed a ripple in my hood which I discovered was the result of some jerk leaving a tool on top of the battery and closing the hood on it! David Montgomery the service manager apologized for the intake but refused to believe that one of his people could have done the damage to the hood! I refuse to do business with these people ever again, nor will I ever recommend anyone else to. More

I actually bought a chrysler minivan there AND had to have service. The salesperson was a con and the sales manager tried alot of high pressure tactics. In the end, since I knew what I wanted and for w have service. The salesperson was a con and the sales manager tried alot of high pressure tactics. In the end, since I knew what I wanted and for what price, I bought anyways against my feelings for the place. Since then I have had my van in their service dept ELEVEN times over a year and a half to fix a problem with the power steering that ended up being that they just didn't bleed the air out of the system right. To say they are incompetent is just scratching the surface. They also do not care to go the extra mile for you after the sale either. 5 star dealership indeed. More