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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,488 Reviews
Call Service Center (816) 600-4000

1,488 Reviews of Wood Nissan Lee's Summit - Service Center

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September 03, 2025

Jack Spence is the best always very nice and explains the repairs needed and done in timely manner. More

by cacyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! Jack truly cares about making sure everything is explained clearly and taken care of on time, and we’re glad that shines through in your visits. We’ll be sure to share your feedback with him, it’ll make his day!

Sep 08, 2025 -

Wood Nissan Lee's Summit responded

Hi there! Thanks so much for sharing your experience with Jack. He really takes pride in making sure repairs are explained clearly and handled efficiently, so it’s wonderful to hear that came through for you. We’ll be sure to share your kind words with him, it’ll make his day! We appreciate you choosing us and look forward to seeing you again down the road.

September 02, 2025

JACK the service manager was great. Explained everything to me on my service plan and they got my car done quickly for it's service More

by mooretyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

Thanks for sharing your experience! We’re so glad Jack took the time to walk you through your service plan and kept things running smoothly. Quick and clear, that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

August 30, 2025

Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. More

by angie.rhoads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

August 30, 2025

Very attentive service advisors. Great experience every time I go there. Would highly recommend this dealership. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! It’s wonderful to hear that our service advisors always take good care of you and that every visit has been a great experience. We truly appreciate your recommendation and your trust in us, we’ll keep working to make sure every visit feels just as smooth and welcoming.

August 28, 2025

The service was great and fast. Jack Pence bent over backward to take care of me and my car! More

by Inspectir71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Jack will be so happy to know his extra effort made such a difference for you. Thanks for sharing your experience and for letting us take care of you and your car, we’re always here when you need us!

August 28, 2025

Very quick reliable service. I’ve been going to them for over a decade and any issues I’ve had they have quickly remedied. Although I wish they would go back to using gloves when More

by Badwolfkc93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for being such a loyal customer over the years, we truly appreciate your trust in us. I’m so sorry to hear about the condition of your steering wheel after your last visit. That’s not the standard of care we expect from our team, and I’ll be addressing it right away. We want you to feel confident that both your vehicle and your experience are handled with care. Thank you for pointing this out, and for continuing to choose us, we’ll make sure it’s right moving forward.

August 27, 2025

Service was excellent! Mr. Spence is both knowledgeable and respectful: spot on with projected time frame for job. Acknowledged an issue and gave me an estimate without any More

by dareyome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear your visit went so well! Mr. Spence will be thrilled to know his knowledge, respect, and honesty stood out to you. It means a lot that you noticed his effort to be upfront and pressure-free, that’s exactly how we want our customers to feel. Thank you for sharing your experience, and we’d love the chance to keep earning your business down the road!

August 27, 2025

They give fast and courteous service. It was easy to get an appointment. Nice waiting area. More

by trfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and that our team provided fast, courteous service. We’re happy you enjoyed our waiting area and look forward to seeing you again!

August 27, 2025

Service was done in a timely manner and staff was friendly and helpful. I was kept updated on progress of service. More

by Clw4401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
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Aug 29, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad our team was friendly, helpful, and kept you updated throughout your service. We appreciate you choosing us and look forward to your next visit!

August 27, 2025

Service was done in timely manner and staff was very friendly! Would recommend this dealership! More

by jennyburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re thrilled to hear you had a timely service experience and felt well taken care of by our team. We really appreciate your recommendation!

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